Sheraton New York Times Square Hotel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 10719 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great location, awesome hotel

    Reviewed by tonymac56(Calgary, Canada) on Aug 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just spent 3 nights at this hotel, it is an excellent location for enjoying all the Manhattan has to offer. Perfect location if you are planning on seeing some Broadway shows. We chose the breakfast included rate, great deal! Breakfast is a buffet and has a pretty solid assortment of options. The gym is also outstanding, one of the better hotel gyms that I've seen. Will definitely return!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    It was okay.

    Reviewed by Chastity P() on Aug 22, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Recently stayed for a business meeting. The place is absolute mad house (probably because it's center of time square). Check-in only had two people, so took forever. The room was clean and comfortable, but the beds were too firm for my liking the mattress felt cheap. I put on my in service dining at 8 pm the night before, since I had an 8 am meeting and the slip was never picked up. I forgot my key card to use the restroom downstairs and it impossible to find a staff member with a card to help me. They have fridge, but it's packed with items to purchase with a sensor. So you can't even use it. The hotel itself was fine and clean, but under staffed to meet the demands of a time square location.

    It gets better and better each time!

    Reviewed by SomuNewark_DE(Newark, DE) on Aug 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Fabulous hotel, excellent staff and traditional Marriott hospitality. Alexander Fish, we need more people like you to walk the floors of the hotel and make guests like me feel extra special and so welcome! I’ll come here again and again, it is my hotel in New York!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Staying in comfort

    Reviewed by Thomas M(Welland, Canada) on Aug 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The stay at Sheraton New York Times Square is, as always a pleasure. The hotel staff is very accommodating and is always ready to help whenever and wherever possible. Mike greeted us upon checking in with a warm welcome and it started the stay well. I will continue to enjoy my stay here while in New York City.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Awesome Location

    Reviewed by Troy W(Reading, Pennsylvania) on Aug 22, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Fantastic location right in times square. Lovely rooms. Pricey, but that's to be expected. Staff was very friendly and very helpful. Two different restaurants, a bar and fitness center. Nice city views.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3

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