Renaissance Hotel 57

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1690 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great hotel, great location

    Reviewed by olsoninsurance() on Oct 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Completely impressed with our entire experience. From the doorman, to the front desk staff, everyone was very hospitable and made managing our short visit very enjoyable. Location and value were awesome, so we will definitely be back.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Good

    Reviewed by shen212020(Newark, New Jersey) on Oct 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The room next to us had a party and we had to down grade our room , that was unfair to us, but the guy at the front desk was really nice and lut us us a decent room. He did try is best to talk with the other guests but they did not care .

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great people!!

    Reviewed by Daniela66Roma(Roma) on Oct 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I was in NY few days ago for work. The Hotel is very nice and located in a good position in Manhattan. Rooms are clean and confortable. Because of Covid all the amenities are closed, but the personnel at the reception is willing to help you. I had a problem, but Mrs Elizabeth and the Hotel Manager they were very helpful making a big effort in helping me solving the problem. I would like to thank you personally. It is not easy to find peolple so kind around. I hope to go back soon

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    we had a pleasant stay

    Reviewed by dalkijs1124() on Oct 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Front desk personnel, LUCY was welcoming our stay. our room was clean and comfortable. I like the view from the balcony. NYC city view! and I like the location as well, nearby central park, 5th ave. I wish I could go back.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Poor management inflexible choose other options

    Reviewed by G8522HBfrankt(Albany, New York) on Oct 13, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The hotel would not allow a change of date and charged a full fare on a no show despite the fact was just trying to change the date not to cancel the reservation. There are many similar options I stay in the city 75 nights per year the Fitzpatrick was closed so thought I would try this location I would encourage you to try another property

    Individual ratings:

    Service

    Service-1