Clarion Inn Lake Buena Vista, a Rosen Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 5943 reviews):

    Cleanliness

    Cleanliness-3.5

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-3.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great location

    Reviewed by victoriamccabe14(Georgetown, Canada) on Jan 16, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Stayed at this hotel December 6-10 for a quick trip to Disney. We were barely in the room so it worked for what we needed - I work in the hotel industry but couldn't get an associate rate with my brand so we ended up getting a really great flight/hotel deal thru Expedia for this property. The property is pretty clean (I try to not look at it with my more critical hospitality eye). I found the air conditioning wasn't the best as the rooms could get warm at times but we played around with it to find a comfortable temperature. Service was fine - everyone was friendly. It is MASSIVE! We were a bit of a walk from the main building. We were on the ground floor, which I wasn't crazy about. We didn't hear much noise in the morning, rather, it was at night with the loud music from the bars across the way. We did turn on the TV and didn't notice it as much. I thought the breakfast was a great value - around $10 PP for a full buffet. The food was hot and fresh, with healthy/unhealthy options. Be aware if you order delivery you may need to walk to the main lobby to pick up your food. We had one order come right to our door, the other one we went to the lobby. Not a big deal for us but just something to keep in mind. We used the shuttle service one time. It was on time, a nice bus and easy to find. The rest of the days didn't work with when we were coming and going from the parks so we used Uber and Lyft as we didn't rent a car. Parking is complimentary which is a nice perk if you are driving considering everyone else in the area charges. About 10-20 minutes from Disney depending on which park you are going to. Overall, if you are going to be in the parks, need a clean spot in a central location, this hotel will work for you. I would come back if I needed to, however, my preference is to stay within my own brand so I can't say that I would be back any time soon. For anyone looking for a great deal, this is the place for you!

    Individual ratings:

    Service

    Service-3

    Value

    Value-5

    Security supervisor said 'I have..sheriff office phone number because this happens a lot'...

    Reviewed by spirituala2018() on Jan 14, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    DO NOT STAY HERE. We mistakingly left a Gucci belt in the dresser, I put it there and asked my friend to put that in the suitcase for me because we were rushing. Friend forgot. I knew EXACTLY where it was left. I called security. They told me they found the belt in the room, and gave me instructions of how to have it mailed. I went through the tedious process of having it mailed, including paying for scanning documents, etc, and the mail center called to inform me that it was not the correct belt. When I called security back and the supervisor got on, she told me it sounds suspicous and when I said, 'doesn't it sound like someone switched out the belt you found in the room with the $500 Gucci belt?' and she replied, "yes it does". Then told me she would give me the Orange County Sheriff's office and I heard her tell someone else in the room, 'I have it in my phone because it happens a lot'. I'm mortified that this has happened. It was a brand new gift. And yes, we made the error of forgetting it but this world, this hotel, their employees...I'm so angry that you can't trust that things will be safe even when you pay. I wish that I could post negative reviews. An uncomfortable bed, bad food, even loud noises, that's deserving of a bad review but GRAND THEFT...that's certainly worth a negative 500. Just buyer/stayer/hard worker beware. Lesson learned honestly.

    Individual ratings:

    Service

    Service-1

    Value

    Value-1

    Good location, great service

    Reviewed by abmail2() on Jan 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed 5 days in peak New year week at Clarion LBV. The Hotel is 10-20 mins from most Theme parks. There is a convenient shuttle from Hotel to Parks. This is huge convenience especially during rush seasons. They have a very tasty breakfast and dinner buffets. The biggest reason for my review is their excellent staff and service who are very cordial at the front desk, restaurants & back office. I had lost a few valuables in my room during a hurried checkout. I noticed only after reaching home. But when I called the hotel, the staff confirmed that the items were recovered and kept safe. Their staff, verified my information and gave me different options to collect my items. I am thankful to Elizabeth M, who arranged for all and safely returned my valuables.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Super comfortable Stay

    Reviewed by Miamimickey72(FLORIDA) on Jan 12, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Just returned from Orlando and another great stay at Clarion Lake Buena Vista Building 1, Room 1210, total of 3 nights. I come to Orlando monthly and some how always end up at Clarion LBV. First, NO resort fee….NO parking fee, FREE Wifi, FREE park Transportation. This is a huge savings Location is key. Palm Parkway is about 10 min drive from Disney Springs. On this trip, I needed the WIFI to do some work while in the room and it worked perfectly. The room has a comfortable area with a desk chair. It came in very handy. The room was super comfortable. It has everything you need….fridge, Microwave, Coffee Maker, and super cold A/C. King bed was super comfortable and tons of pillows. As other reviews have mentioned, the rooms are "dated", but they are very well taken care of and most importantly...CLEAN!!!!! The staff is super friendly. From the front desk staff, the cleaning staff and even the Security staff.....always greet you and makes you feel important. Overall, Clarion LBV is really a great value for the price. You have all you need to make your trip an enjoyable one. If you are looking for Four Seasons Resort type of place, do not stay here. Otherwise, I would recommend Clarion LBV. You will not be disappointed. Looking forward to my February Trip.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Great location

    Reviewed by cupcakelover101(Portsmouth, United Kingdom) on Jan 11, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Stayed here for 2 weeks as very reasonably priced, great location and rooms clean and tidy, not a deluxe resort but clean and friendly and absolutely fine if you intend to be out most if the day. Good security at the hotel. Fridge & microwave as bonus for a quick breakfast or tea. Hairdryer & kettle provided. Pool towels available every day (some a little threadbare but do the job) shops and restaurants within a few minutes drive or 10 minutes walk, we walked to Disney springs which was an easy walk but a good 1/2 hour (wouldn’t recommend in August as very hot !)