Hard Rock Hotel® at Universal Orlando® Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 10307 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Convenient and clean

    Reviewed by lwc513(Racine, Wisconsin) on Mar 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The location was excellent as we could walk back and forth to our hotel from Universal Studios or take a water taxi. Our room was very clean and comfortable. It would probably be considered overpriced (garden view 2 queen bed rooms were fine, but not luxurious for over $500 a night) except for the fact that it included express passes and the location could not be better; so was worth the cost in my opinion. When it was time to leave, the concierge let us know that there is an option of taking one of their private on-site cars to the airport for $49. With my tip it was $60 which wasn’t that much more than a taxi and was much nicer and more convenient (didn’t have to wait for Uber or taxi to arrive since driver and cars are instantly available). The staff was very helpful and pleasant. It was a very nice experience staying there. I would recommend.

    Excellent

    Reviewed by Tour58613208112(Baton Rouge, Louisiana) on Mar 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel exceeded our expectations and we will likely never stay anywhere else. The extras, the food, the cleanliness, the pool were all incredible and we highly recommend it to anyone esp those with teenagers!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    T & D

    Reviewed by Coastal825384() on Mar 10, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Exceptionally expensive. In need of serious decoration and upgrade. Bathrooms are old and tatty. Our room wasn't vacuumed in the 2 weeks stay.Large groups and parties which were extremely loud and annoying until the early hours. Paid over £6000 with Virgin Holidays to stay at the hotel and the worst we've ever stayed in.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-4

    Rooms

    Rooms-1

    Service

    Service-3

    Value

    Value-1

    Great location!

    Reviewed by Cathy A(Boston, Massachusetts) on Mar 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a great location and great hotel. The restaurant “The Kitchen” was so good the breakfast buffet is one of the best. The location is so close to the parks and city walk you couldn’t ask for better. The pool and pool bar A+. Can’t wait to go back.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    Family trip

    Reviewed by Pilgrim202(London, United Kingdom) on Mar 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I don’t even know where to start, I loved every minute of it... You have to stay there even if you not into rock music. Loved the decor, the staff were amazing. Stayed here for 5 nights, and it is literally 5 min walk to Universal studios. Lovely walk by the way by the river. Your room key card is also your fast track card for the park! Swimming pool has underwater speakers!! Amazing...:) We had 2 double beds in our room, had a wonderful sleep. If you open a tab at the hotel you can charge bits to your room in the Universal park. Would definitely stay again!

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