Sonesta ES Suites Orlando

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 2766 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    MUST READ FOR FAMILY HOLIDAY - AMAZING HOTEL.... FOR AN AMAZING HOLIDAY

    Reviewed by A K(Nuneaton, United Kingdom) on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have a young family with three children, aged between 8-13. I was worried about picking the right hotel that offered what we needed, let me tell you we chose well. This is a fantastic hotel, in the middle of everything!!! The rooms where amazing, the staff where really nice and friendly, the breakfast was really nice and loads to offer and ohhh yea... FREE shuttle buses to the parks!!! They offer x3 buses to Disney throughout the morning and i think its x2 to Universal, our buses where prompt and on time, with very nice drivers. Really easy to book a bus, plenty of options time wise and not too long a ride. If you need need to get around take Ubers, taxis charge more... Uber XL cost us around £28 dollars - ONE WAY. I honestly loved this place, kids loved the pool and was fun to stop during Halloween. I dont have a bad word to say and would defo stop again. If you have a young family, this place would be perfect. You will have the space in the rooms, you have transport To and From the parks sorted. Nice breakfast in the morning to start your day, friendly staff.... What more would you want? Next time we come over from the UK again... I would defiantly look to stop here again. I have even got friends looking at going Orlando next year and they have took my recommendation regarding this hotel. Thank you to everyone who helped make our holiday magical.

    SUPER HOTEL

    Reviewed by bigkid2014(Birmingham, United Kingdom) on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Highly recommend this hotel. We stayed as a family of four in a two bedroomed suite on fifth floor. Was great to have two bathrooms/toilets with two daughters: made it much easier getting out of a morning! Suite was exceptionally clean. Very comfortable beds, absolutely loads of storage. Three TVs. Didn’t really use kitchen area apart from fridge for water/milk. Asked at reception for kettle and this was immediately provided. Staff wonderful, all so friendly. Lovely pool/jacuzzi. Free breakfast was fine. (Did have a couple of Denny’s breakfasts though). The hotel is marvellously sited on I Drive right opposite Icon Park/Eye and surrounded by plenty of lovely restaurants. Wouldn’t hesitate to stay again.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Fantastic Holiday

    Reviewed by DandP2018(Plymouth, United Kingdom) on Nov 06, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We cannot rate this hotel highly enought, we had 1 room on the 5th floor with 2 bedrooms both with en-suite facilities with a central lounge diner / fully fitted kitchen although we always ate out. All the hotel staff were very friendly and very helpful. Light cleaning was provided on a daily basis with fresh towels, bedding was changed every 5 days - the beds were very comfortable. There were TVs in both bedrooms and in the lounge. Complimentary breakfast was provided which was ideal and also a complimentary bus service to and from the Disney & Universal. The hotel was in an ideal location directly across the road from the new Icon Park with plenty of entertainment and several good restaurants to choose from, a very nice area. There was an I-trolly stop out side the hotel to take you to anywhere on International Drive for $2 per person per trip. If I were to stay on International Drive again then I certainly would choose to stay in this hotel again. We had a fantastic holiday in Orlando and cannot wait to stay again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Super sonesta

    Reviewed by srw46() on Nov 06, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We recently returned from a trip to Disney when we stayed at the Sonesta. We had a family room that was great. Plenty of space for the 3 of us with kitchen facilities. Clean and tidy. The staff were great from the reception staff, breakfast service staff, cleaners and security. Someone was always cleaning around the site inside and out and everyone always had a friendly greeting and nothing was a bother. There was a free bus service to both Disney and universal that ran 2 to 3 times a day each way. Perfectly positioned on International drive for supermarkets and places to eat. Would definitely recommend and will be returning in the future.

    Never again

    Reviewed by JimB548(Newtonhill, United Kingdom) on Nov 03, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We used to love this hotel, but the last two times it as been horrid. The floor was filthy at check in, the room smelled of damp, and there were stains and cop webs on the ceiling. The window shade was broken and held up with a bungee cord.