Meliá Puerto Vallarta

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 5416 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Melia stay

    Reviewed by alessiabotturi() on Apr 08, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    An older property but very well maintained. Pool is huge, very clean and great setting. Rooms are older and need some updates, my mattress was old and uncomfortable. There is definitely room for improvement with the buffet selection, as the choices are very few and there is almost nothing for kids, although it’s a very family oriented property

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-4

    Melias Vacation

    Reviewed by nellypenagaviria() on Mar 20, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    It was OK taken in consideration that Covid 19 still going on. This was my 4th family trip to Melias and my last one. The food quality is not there. This was also my husbands first time using all inclusive resort, he enjoyed his experience. On the other hand, I have stayed in all inclusive resorts in Cancun, Costa Rica, Dominican Republic, Cabo’s, and Melias and this time,I wasn’t impress at all.

    Individual ratings:

    Rooms

    Rooms-5

    Value

    Value-5

    Food is awful

    Reviewed by mm41minnie(Glendale, Arizona) on Mar 19, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This is an an all inclusive hotel but the food is not good. They serve the same breakfast, with little variation. The grill cooks are really slow. Takes 30 minutes to get a quesadilla. The Rooms are dated. The staff was great!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-3

    Mediocre at best but the kids had fun

    Reviewed by kmega27() on Mar 18, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The property was old and the level of service seem to match but the kids enjoyed hanging out at the beach. They also had a lack of information about different things such as activities and Covid testing. Their transportation to and from the airport proved to be extremely unreliable.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Rooms

    Rooms-2

    Service

    Service-3

    Value

    Value-3

    Underwhelmed

    Reviewed by LMJ727() on Mar 13, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We are Melia Circle members. We were recently at the Paradisus in Playa Del Carmen which was phenomenal. We just returned home from Melia Puerto Vallarta and were underwhelmed. Let me start with positives. Excellent service. The staff is very helpful and friendly. They take every possible safety precaution for covid. The location is great and it was VERY affordable. They had some fun shows in the evening and some activities for kids. We were hoping for more kids club services and/or nanny services. Nannies were not available and kids club was very limited. We were in a kids and co. room which was small and old. The property is old and needs a facelift. The thing that was the most disappointing for us was the food. It was terrible. I basically ate fruit each morning. We left the property for coffee daily. We left the property for lunch and/or dinner daily as well. Luckily we found Sonora Prime restaurant. The food there was outstanding, it was very close, kids eat free and they have a kids club for kids so that the adults can have a dinner sans kids if they desire. While we lover Puerto Vallarta and are Melia members, we will stay in a different property moving forward.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-4