Occidental Nuevo Vallarta
What to expect (based on 4659 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Best Puerto Vallarta Resort!
Reviewed by Escape715756() on Mar 11, 2019
We are a family of 4, and stayed one week at Barcelo PV, and one week at Occidental Nuevo Vallarta (also in the Barcelo family). Occidental was hands down the best resort I have been to in Mexico. It is not a huge complex, it is small, perfect in every way. Because of its size, I think of it more as a boutique resort, the staff learned our names, drinks, kids drinks and preferences. We are not picky or entitled, we are a pretty average family that wanted an amazing trip. We opted for the Royal level service and it did not disappoint. Rubi, Jocelyn, Augustin, Julio, Juan, there are so many individuals that made our experience one that we stayed for 2 more days because we loved it there. The food at the Royal level is true 5 star resort quality, even the room service came at the same quality level. The Mexican restaurant was amazing, with an unconventional perk - if you eat dinner at 9pm, the Hard Rock hotel next door has their nightly concert, so you can eat your meal and hear the greats! It was amazing! All that aside, it was the personal attention, the care and kindness, my children loved the chess set in the royal lounge and all the amenities that went with being members. Entertainment staff was great! We loved the cabanas, not only for the location, but also the security. Juan, the young security guard watched our belongings and we saw him help elderly and disabled guests on to the beach. This was above and beyond. In every way the staff helped and were genuine, that's what makes this hotel a place to return to. We will return to Occidental, it was just perfect!
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
Friend vacation
Reviewed by sunbound09(Saskatchwan) on Mar 11, 2019
Fernando aka “Peewee” was the greatest bar waiter. Great service and great personality:) so much fun was had. Drinks were good and plentiful. All the staff were friendly and helpful. Travelled as a group of five singles. Spent most of our time at the pool
Fantastic relaxing vacation
Reviewed by Pat T(Kamloops, British Columbia, Canada) on Mar 11, 2019
We have been to the Occidental 5 times now and every time it’s like going home. The resort is small enough that you get to know the staff and they treated us like family. A special shout out to Ricardo,Yesinia,Erik,Arce,Gitimio and Marrisa who worked as a team to anticipate our every need in the dining area.The food was second to none with a variety every day. The rooms are well kept and comfortable. The beach in front goes on for miles which was perfect for our morning and evening walks. We found the Occidental to have something for every age group from a kids play area to the endless adult games and entertainment. High 5 recommendation!!
Individual ratings:
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Service
Value
Family vacation
Reviewed by Extraordinary242061() on Mar 11, 2019
Need little more choice for vegetarian, all other experience was great including finding baby Turtles. Great nightly entertainment, nice beach and pool, wish there was a Jacuzzi. Food was great, Italian and Mexican dinner was great too.
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
Lovely vacation in Nuevo Vallarta.
Reviewed by Lori W(Calgary, AB) on Mar 10, 2019
There were six people in our party. We all had a great vacation enjoying the food, pool, beach and entertainment. The weather was perfect. Thanks to all the First Club staff for making our stay a special one.
Individual ratings:
Cleanliness
Location
Rooms
Service
Value
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