Secrets Cap Cana Resort & Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4668 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Friend’s birthday

    Reviewed by MrGBiggs() on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I cannot brag enough about my stay at Secrets Cap Cana in Punta Cana, Dominican Republic. The spa was amazing, the food was amazing, the drinks were amazing, our room and view were amazing, but the service was down right spoiling!!!! The staff want to do nothing but meet your every wish and need, and they do it with a smile and the most generous and caring attitude. Steves was our butler. He went above and beyond everyday for us! I would revisit this exact resort and stay in the exact same room again and again! Welcome home to Secrets Cap Cana!??

    Beautiful Anniversary Getaway

    Reviewed by Luciahindman(Butler, Pennsylvania) on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The resort is beautiful everyone is so friendly and helpful. The food was very good. We had and amazing time away and our Butler Steves was top notch! Thank you to all the staff Especially the bar attends on the beach preferred side they made us feel special! We will be back!!

    Amazing trip!

    Reviewed by SarahPas09() on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This was our first time to the DR and we chose a Secrets resort because we have heard the standard here is much higher than other resort brands. The service was fantastic! Ariel from the swim up bar remembered you, made delicious drinks and kept the crowd engaged and going. Abraham was very attentive, and always reminded us we were on vacation and to let him do the work. He was by far one of the hardest workers there and so polite. The entertainment crew was also awesome. Cappuccino and The Cat were so fun to watch interact with the guests.. they knew how to spice up any activity. Lastly, Carlos from the lobby bar was awesome! I could sit and watch him make drinks all night. He was a very good showtender. We will definitely be back to the resort!

    My birthday trip

    Reviewed by 99purplelady(Dominican Republic) on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Carlos brought me here for my 70th Birthday!!! This place is amazing. Beautiful sunsets, pools, beaches, it’s clean, the staff is incredibly awesome. They love what they do. We had a room with an ocean view & it was more than words could describe. We were blessed to have MIGUEL ANgel as our private Butler. He was over the moon!!! On my birthday he got us a Private Canopy right as the sun was setting & the was glistening over the Caribbean. It was PRICELESS!!!! My Lobster Tail was at least 10” long plus we had a Filet Mignon & a great bottle of wine. If you come here make yourselves “ Preferred Members!!!!” It cost a lil more but you have access to your own private breakfast area, pools, beach access, when you check in you don’t stand in line but go to a private area where you will be served Champagne. Get an ocean view room. The balcony offers Incredible Views of the sunset. There is free nightly entertainment, music & shows!!!! Try to request your private butler to be MIGUEL Angel. He’s the ABSOLUTE BEST in our opinion. The Staff was awesome. Our date of stay was Nob 8-14th. We are sad to leave but grateful for our time here so much so we are planning to come back next year!!!! You will NOT BE DISAPPOINTED. My name is MARYANNE R

    The experience was amazing and it was all do to the staff and the accommodations.

    Reviewed by Gregory N() on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    To start we were assigned a butler, his name was Steves and we were a part of the Preferred members. Which is an upgrade and well worth the cost, not enough to hurt the pocket book in what you get in return. The meals were great, our best restaurant were Japanese Hibachi and the French restaurant. We were there for seven days and with any hotel stay you are bond to have problems. And we had a couple, but were handled professionally and right away. Our butler handled most of our needs and made sure that we were comfortable. The staff that I personally came in contact with were more than accommodating and were pleased to help. I give the staff an A++, because they were simply awesome and I truly felt that I was some type of celebrity. The Dominican Republic has been given a bad rap and I believe it is no different than any other place. The news is mostly propaganda and people should trust the own gut when making a decision to travel. We are happy we did! Hats off to Secrets Cap Cana.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5