Zoëtry Agua Punta Cana

Husband and I just returned from 8 nights at Zoetry Agua Punta Cana and loved it. We will definitely go back. The Hotel and gardens are just incredible, I never got tired of walking through the interior gardens. The Beach is surprisingly undeveloped, the natural surf break looks more like the South Pacific than the Caribbean. We chose Zoetry because it is smaller, and it did not disappoint, each of the 97 rooms are designed to maximize the guest's privacy and space. You do not feel crowded the way you would at other larger AI's in the area. You may never see anyone else at the serpentine pool outside your room at all, and maybe a handful of people at the pool bar depending on the time of day. There are ample daybeds, loungers, and palapas on the beach so you never have to worry about being left out or crowded or sunburned. This hotel is clean! Our housekeepers worked so diligently. These ladies clean your room two to three times a day, change your sheets every day, and refill your mini bar at least once a day. If you need your laundry done, they do that too. Our housekeeper also mades the most beautiful art with bed sheets and local flowers. Our Concierge, Carlos was the best. We had a minor hiccup or two the first day or two, but he was there to help us and made sure it was smooth sailing the rest of our trip. He even scheduled breakfast to be sent our room the morning of our anniversary, and surprised us and had an an anniversary cake sent to our room that afternoon. He made suggestions for the spa and restaurants, checked in on us to make sure we had everything we needed and really made sure we had the best trip. I even heard him speaking in Russian to another guest at the pool one afternoon. He really is a bit like like the James Bond of Zoetry, I think. Speaking of James Bond, I did not get the young man's name but our Lifeguard on the beach all week was on point. He was half lifeguard half security and he was sharp. He knew every guest, and when one couple walked onto the beach late in the week that were not guests of the hotel, I was extremely impressed with his immediate response. He saw them and asked them to leave, and I don't think the other guests even noticed them. The security, CCTV cameras, and risk management policies in place were clearly very well though out, and the staff had clearly received training in this area. You will be safe and well cared for throughout your stay. I felt very safe throughout my stay at Zoetry. They have some of the best security processes I've seen at any hotel. The drinks are good, much better than than larger chain AI's, and the bartenders were careful to measure the alcohol so not to overpour, especially during beach or pool hours. There is one place I would like to see Zoetry improve upon before our next visit, it would be to rotate the menus in the restaurants every few days and increase the variety of food served. Each restaurant has the same menu every meal, every day that it is open. It gets a bit tedious after a few days. Now and then, the chef would send out an appetizer at lunch or breakfast, and we loved it and just wanted more of those. The chicken enchiladas at lunch were not on the menu but we're so good. From the Indigo menu,the shrimp civiche is amazing, ate it everyday. We liked the menu at Olena for dinner the best, but wound up eating a lot of same thing for dinner most nights, my husband loved the octopus carpachio. We both loved the linguini lampodora with shrimp. Until next time, Thank You to everyone at Zoetry for a Wonderful vacation! See you next year! Patrick and Hillary The wait staff in all the restaurants are Awesome ?????? They make mealtime entertaining, I enjoyed getting to know them! They will try their best to accommodate you if you ask for something. I loved the Pesto sauce off the menu from another one of the restaurants that was closed that night, but they still were able to make me pasta with just Pesto.

My wife and I just got home from our trip to paradise! We couldn't have had a better time. Everyone that you meet on the property is incredibly nice and professional. As soon as we arrived, we were greeted with a refreshing drink and a cool towel and the check-in process was seamless. I want to say that Alejandro was incredible and was our concierge during our stay and really was fantastic the whole time. We didn't require much as we just wanted to relax by the beach and 'soak' it in, but he really went above and beyond to make our stay extra special. We were fortunate to have Maria as our housekeeper and she was phenomenal, with different flowers arranged on our bed every day with the utmost detail and care. This resort is not for the wild parties and spring break crowd, it is very much all about relaxation. The restaurants all had something different to offer and we were never lacking for options. Whether your talking about the beach, the food, or the service, it is all absolutely top notch! We WILL be back!

We were coming from staying one week at stressful New York and chose Zoetry as a place to relax for one week before going back to the real world in Europe. We could have not chose a better place. Wonderful food at the gourmet restaurants, wonderful drinks from the bar and what was better wonderful 24h service from our concierge Ramon who was extremely caring with us. We would also like to stress the amazing service from waiters like Felix or Juan who were highly professional and kind at the same time. We would come back if we had the oportunity. Elegimos Zoetry como el ultimo destino de nuestra luna de miel para relajarnos despues de New York. Zoetry fue un lugar espectacular en el que conseguimos lo que buscabamos, una comida y bebida de alta calidad y un servicio excepcional de nuestro mayordomo Ramon que estuvo muy atento 24h a todo lo que necesitabamos y de todo el equipo en especial Felix y Juan que fueron extremadamente profesionales y amables. Ramon fue tan atento que tuvimos la oportunidar de comer un sancocho dominicano en el restaurante! Buenisimo.

This is a hard review for me to write because I have mixed feelings. Would I return? Yes but I would have to send stipulations to the hotel before check-in. This is probably my 5th stay at an AmResorts property but my 1st at Zoetry. The concept for this hotel is what attracted me and as a solo female traveler I decided to book. The grounds are absolutely beautiful and I love the aesthetic they are going for but there were absolutely too many bugs, pack strong bug spray. I had a 2nd floor ocean view junior suite with the cane thatched room. I woke up in the middle of the night to find ants in the bed. The front desk immediately sent housekeeping and they replaced all of the bedding but unfortunately woke the next morning to find the ants back. They explained that the ants probably came in after it rained. Okay cool, they moved me to a 1st floor ocean front suite with a standard drywall ceiling. Only for the room to have these really tiny almost translucent bugs crawling over the desk and night stands. Quite sure they were other places but since this furniture was black they were more visible. It was my last night and I didn't feel like switching rooms again, so I sucked it up. Needless to say, I sprayed myself in bug spray before going to bed and made the best of it. The food was decent but breakfast was my least favorite. Other AmResort properties have decent breakfast buffets, including Dreams that's 10 min down the road. If it isn't broke why fix it. My last "con" would be the lack of evening property lighting. I don't even know if I would've noticed if I wasn't traveling alone, but I often used my cellphone flashlight to walk the paths. Did I feel unsafe, not at all, was I hyper aware of my surroundings, absolutely. Okay what I absolutely loved. The serenity this property embodies. If you're looking to unwind, this is where you need to be. They don't want you to lift a finger. The staff are AMAZING! Thank you Will for all of your handwork. The restaurant team were attentive and super accommodating. Doris and Nairobi made my spa experiences fantastic. I had reflexology on the beach and a chocolate body scrub before enjoying the spa amenities for hours one afternoon/evening. I returned for my facial and deep tissue massage and was lulled to sleep. I frequent the spa and NO ONE has ever put me to sleep. I truly enjoyed my sunset horseback ride on the beach and the beach view was perfect. I cannot think of a better place for me to shake off the stress that 2019 threw my way. All in all, would I recommend this property, absolutely. I think it was just a fluke that I had the issues I did and the staff snapped into action to resolve everything. I would just return and request a 1st floor junior suite with swim out and ask that my room be sprayed upon arrival.

Zoetry Aqua has meticulously maintained beautiful grounds, great concierge services, quality food, and a nice stretch of clean private beach. Great place for a peaceful vacation. Excursions are a distance, but all good at the resort.