Iberostar Paraiso Beach

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 7129 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Good hotel but very big

    Reviewed by laurendQ8853KE() on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Me and my boyfriend stayed April 6-13th. We have been to mexico once before at a different hotel and this one had better service. It was a good stay overall. I want to give a big shout out to lali, leslie, paquito for the fun pool games and shows. Also to antonio and demetrio for making very good drinks (la cabaña was so good). Also joe and genner for always being willing to help. They all made our stay very pleasant and memorable. Pros: Friendly service, very big pools, not crowded except a bit on weekends which was fun for us because we liked meeting people, food was good especially the grilled chicken and steak, the restaurants were good we only tried the japanese (very good flavor but very greasy) and steak (everything was good) Cons: everything is not open (mall, night club etc.), latest bar is open till 1pm, there is no night life unless you go outside the hotel or are with a group of people, this hotel is the cheaper of the 4 so it is not as fancy and you get bottom shelf liquor, the hotel is so big that your feet will hurt from walking all day and there is barely any bell boys on golf carts to take you around which was annoying, also you have to make long lines for the buffet. Overall good trip if you make your own fun

    Great time !!!!

    Reviewed by asyarevaz(Louisville, Kentucky) on Apr 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our first time at this resort and we were not disappointed whatsoever. The resort is nicely laid out and the staff is very friendly and accommodating. Great place to relax,you get the best service starting from the front desk to the room service. Joe was great,took us everywhere we needed to go and made us laugh the whole way!Thank you The beach is absolutely gorgeous,and the entertainment provided on the beach was FUN FUN FUNNNNN!!! Wanted to say a special thank you to Giovanni,Lesli,Paquito,and Zatali they are truly engaging and talented individuals who had had the entire beach participating in dancing and other activities!!!! Giovanni made the night shows fun and interesting to watch!!! Thank you guys for all your hard work!!! Looking forward to returning in the near future!

    So welcoming and such a great experience.

    Reviewed by 943jarredr() on Apr 13, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Everyone at the hotel was very accommodating and made us feel right at home! Leslie hosted so many fun activities for us at the pool and the beach. Joe the bellboy/golf cart driver was a blast and made each trip around the resort so much fun. Gabrielle at the lobby bar was an amazing waitress and remembered our coffee order every morning. We’ll definitely be back, very much so due to the amazing hospitality by the staff.

    Perfect quick getaway

    Reviewed by Kkls16() on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I had been trying to take a Mexico vacation for the last year. After two canceled trips due to covid, we booked this resort as a last minute getaway. We arrived the day it opened back up and were the second group to check in. There were a few hiccups during our 6 days, but it was all minimal and handled in a timely manor. Big shout out to Joe the bell boy! He kept us entertained and was always quick to pick us up and was very helpful. We really enjoyed all the food. While we were slightly disappointed when we found out we could only get 3 al a carte reservations, we were pleasantly surprised by the quality and variety of food served at the buffet. The bartenders were all fantastic and make some mean mojitos. Loved the pools and how spacious they were. They never seemed crowded. The beach had plenty of loungers and the sand was super soft. Over all we really enjoyed our trip and would definitely return in the future.

    We found a new home.

    Reviewed by Tame19() on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The people were the most amazing we have ever encountered. The grounds are amazing and beautiful, unlike any jungle paradise we have ever imagined. The wildlife are always show stoppers. Our check in experience was less than stellar, but Abel was able to find us the perfect rooms to meet our needs. We immediately felt at ease like family when we meet Marco and Carlos (Charli). We began requesting them specifically and then met Joe. These three went out of their way to make sure we were taken care of in every aspect. Anytime we needed anything, these men were there with capes on like superheroes. We also had amazing dining experiences thanks to our waiters at the buffet, Vicente and Regulo. They were the faces we looked for when we arrived to eat because we knew they were the best. They remembered our drinks and made sure we always had a full glass with a smile or a joke. We are avid cruisers, but with the cruise ship industry down, we have found our new home at this property and can’t wait to go back! Thank you so much for all you have done Carlos, Marco, and Joe.