Overview
The 24-hour all-inclusive Barceló Maya Beach, part of the Barceló Maya Grand Resort, offers 630 rooms and suites, eight distinct restaurants, eight bars, four pools, children’s water park, bowling alley, shopping center, theatre and eight meeting rooms. Guests also enjoy full access to the Barceló Maya Caribe, Colonial & Tropical Hotels. Premium level accommodations feature the best location guaranteed at the Resort, unlimited access to specialty restaurants (upon availability) and much more.. Live up to more at Barceló Maya Beach.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
630
Inclusions
- Daily activities
- Round-trip airport transfers
- Guests who stay at the Maya Beach can access the following sections: Colonial, Tropical and Caribe
- Nightly entertainment
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Full bathroom
- A/C
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Jetted tub
- Upgraded amenities
- 24 hour room service
- Full bathroom
- Views of the ocean may vary based on room location
- A/C
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Premium Level amenities:
- Private check-in and check-out in an exclusive Premium Level area.
- Personalized concierge services only for Premium Level guests.
- Priority reservations at à la carte restaurants (upon availablity)
- Pool towels in the room.
- VIP minibar (sodas, water, beer & dry snacks).
- Premium amenities in the room.
- Exclusive Club Premium Lounge with international drinks, canapés, continental breakfast, table games, books, newspaper, free internet (open from 7 a.m. to 11 p.m.).
- Premium brand liquors.
- Local calls without charge.
- Express laundry service with regular charge.
- Room service included.
- 10% discount at the Barceló gift shops.
- 20% off in the spa and beauty salon. Some restrictions may apply.
- Access to the hydrotherapy area in the Spa (1 hour daily)
- Bottle of sparkling wine upon arrival
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, and 2 sofas
- No more than 5 guests in the room
- 1 king bed, and 2 sofas
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- A/C
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, and 2 day beds
- Oceanfront
- No more than 3 guests in the room
- 1 king bed, and 2 day beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- A/C
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Premium Level amenities:
- Private check-in and check-out in an exclusive Premium Level area.
- Personalized concierge services only for Premium Level guests.
- Priority reservations at à la carte restaurants (upon availability)
- Pool towels in the room.
- VIP minibar (sodas, water, beer & dry snacks).
- Premium amenities in the room.
- Exclusive Club Premium Lounge with international drinks, canapés, continental breakfast, table games, books, newspaper, free internet (open from 7 a.m. to 11 p.m.).
- Premium brand liquors.
- Local calls without charge.
- Express laundry service with regular charge.
- Room service included.
- 10% discount at the Barceló gift shops.
- 20% off in the spa and beauty salon. Some restrictions may apply.
- Access to the hydrotherapy area in the Spa (1 hour daily)
- Bottle of sparkling wine upon arrival
- Access to Barceló Maya Palace
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
Amenities
Pool
Pool
Premium Level Business Centre
Buffet Restaurant
Bar seating area
Beach
Buffet Patio
Gift Shop
Lobby
Bar
Kids Play Area
Premium Level Lounge
Beach View
Buffet
Restaurante Méjico Lindo
Outdoor seating area
Outdoor seating area
Location
Reviews
Desperate need of renovation!!
Priya P on Apr 13, 2024
Upon arrival, we were told by the check-in member of staff that if we tipped him well, he would try and get us the best rooms as well as two rooms next to each other as we were travelling as two families. He also said cake and champagne would be delivered to our rooms as we were celebrating two 40th birthdays. They said they had these details on file as we had also emailed in advance about the celebrations. We gave a very generous tip. My husband's 40th birthday took place on 2nd of April. I waited, waited and waited - the whole day went by and nothing was delivered to the room to my husband to make his birthday extra special. Disappointing because I mentioned this prior via email and upon arrival, and was assured they would send cake and champagne. Rooms. The rooms are in desperate need of renovation. The bathrooms in particular. We stayed in room 2120. The bath enamel is excessively chipped. The shower is just about being held on by grout. The bath doesn't drain. Within seconds of showering, the water stops draining and the tub starts filling up. The mirror has come away from the tiles so there's lots of stones coming out from the mirror area. The beds were however, comfortable which is the only nice thing about the room. Housekeeping. It's adequate, not great. The rooms are not always mopped and we had to go all the way to reception to ask for more shower gel. Pool. The pool is grand. There are several pools for families to enjoy. As per other reviews, you do sometimes have to queue up for 20 mins which is not ideal in the sweltering heat. The sun bed situation is like everywhere else, everyone fighting to get a sunbed for the day with half the people who reserved the sunbeds, not seen all day to even enjoy the sunbeds. Beach. It's a well kept beach. The staff work very hard to keep the bench clean. I would not recommend this hotel. There's a lot of work to be done to say it's a 5 star hotel. I'd say the rooms and services are 2 star, and the resort overall a 4 star at best only because of the well kept pool and beach. I would avoid this hotel altogether if you're celebrating an anniversary, birthday, etc.
Worst I've stayed at in 25 years of vacationing.
Dave H on Apr 09, 2024
Pool bar line is 20 minutes long. 50% chance your drink will have alcohol in it. Food is not edible. Reservations are a street fight to get. Water is rationed. Witnessed two fights break out over pool chairs. Saw others guests use bare hands to grab food from buffet trays. Sunscreen is $55 per spray bottle. The beach is nice.
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