Hilton Playa del Carmen, an All-inclusive Resort
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Main Pool
Reception
Lobby
La Mejorada Bar
La Mejorada Bar
Kalamata Restaurant
Exterior garden
24 Hour Lounge
24 Hour Lounge
24 Hour Lounge
Asiana Restaurant
Asiana Restaurant
Aromas
Chef's Plate
Fitness Center
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Maria Marie Restaurant
Spice Restaurant
Spa
Spa
Tradewinds Bar
Meeting in the garden
Wedding Gazebo
Wedding Gazebo
Main Pool
Reception
Lobby
La Mejorada Bar
La Mejorada Bar
Kalamata Restaurant
Exterior garden
24 Hour Lounge
24 Hour Lounge
24 Hour Lounge
Asiana Restaurant
Asiana Restaurant
Aromas
Chef's Plate
Fitness Center
Maria Marie Restaurant
Spice Restaurant
Spa
Spa
Tradewinds Bar
Meeting in the garden
Wedding Gazebo
Wedding Gazebo
TripAdvisor rating from 20599 reviews
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
Welcome to the all-new Hilton Playa del Carmen—an all-inclusive, adults-only escape from the ordinary, where you’ll delight in privacy and romance amid casual elegance, comfort and convenience. Located in the famed Riviera Maya region, and just steps away from the vibrant Fifth Avenue of Playa del Carmen, this beachfront resort features sweeping ocean views, palm-lined and white-sand beaches. They take pride in delivering life-long memories in a relaxing experience designed to meet your every need. Finally, a stress-free all-inclusive experience worthy of the legendary Hilton standards.
Inclusions
- Daily activities
- Round-trip airport transfers
- Fully equipped Life Fitness® Center & Stott Pilates®, spinning, aerobics and yoga sessions
- 2-line direct dial cordless telephone with bi-lingual voice mail and bathroom extension
- Unique “Magic Box” for discrete room service delivery
- Personalized check-in/check-out with welcome and departure refreshing cocktail and cold towel service
- Canopied shade beds & lounge chairs on the beach & at the pool, in-pool sun chaises and plush beach towels
- Exclusive Beach Cabanas upon availability
- Beach Butlers provide cold towel service, ice water, suntan lotion, newspapers, magazines and much more
- Gourmet Luxury All Inclusive restaurants with a la carte breakfast, lunch and dinner; “show cooking stations” for custom food preparation and an international buffet, including natural, low calorie, vegetarian and delicatessen-style menu choices
- Nightly entertainment
- 24 hour room service
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
Select a room type:
Junior Suite includes:
Room includes:
- 1 king bed, or 2 double beds
- 653 square feet
- No more than 4 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- Lit make-up mirror
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite Garden View includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view
- 653 square feet
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow top mattress
- Black out drapes
Junior Suite Garden View
Junior Suite Garden View
Renovated Junior Suite Garden View
Junior Suite Garden View
Junior Suite Garden View
Renovated Junior Suite Garden View
Junior Suite Pool View includes:
Room includes:
- 1 king bed, or 2 double beds
- Pool view
- 653 square feet
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow top mattress
Junior Suite Pool View
Junior Suite Ocean View includes:
Room includes:
- 1 king bed, or 2 double beds
- Partial ocean view
- 653 square feet
- No more than 4 guests in the room
- Pillow top mattress
- Includes all the features of the Junior Suites plus better location with partial ocean views of the turquoise Caribbean
Junior Suite Ocean View
Junior Suite Ocean View
Junior Suite Ocean View
Junior Suite Ocean View
Junior Suite Swim Up includes:
Room includes:
- 1 king bed, or 2 double beds
- 653 square feet
- No more than 4 guests in the room
- Pillow top mattress
Junior Suite Swim Up
Junior Suite Swim Up - exterior
Junior Suite Swim Up
Junior Suite Swim Up - exterior
Junior Suite Ocean Front includes:
Room includes:
- 1 king bed
- Ocean view
- 653 square feet
- No more than 2 guests in the room
- Pillow top mattress
- Include all the features of the Junior Suites Ocean view
- Exclusive access to Chef's Plate gourmet restaurant (reservation required)
Junior Suite Ocean Front
Amenities & activities
Accessibility
- Elevators
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Age ranges
- Adults only
Bars and entertainment
| Type | Amenities | |
|---|---|---|
La Mejorada |
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Trade Winds Pool & Swim-up Bar |
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Pelicanos Beach Bar |
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Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Room
- Throughout the property
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Kalamata |
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Rincon Mexicano |
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Spice |
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Asiana |
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Pelicanos |
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Maria Marie |
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Barefoot |
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Aromas |
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Chef’s Plate |
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Facilities
- Suites: 524
Health and wellness
- Fitness centre: On site
- Fitness classes: On site
- Salon: On site ($)
- Sauna steam room: On site ($)
- Spa: On site ($)
- Spa treatments: On site ($)
Location
Playa del Carmen
Riviera Maya, Mexico
52-984-877-2900
55 km from CUN
- Beach front
Meal and plan options
- All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Outdoor pools: 2
- Cabanas ($)
Water sports
- Non-motorized watersports: On site
- Snorkeling: On site
- Watersports centre: On site
Other sports
- Aerobics: On site
- Tennis courts: On site
Other activities
- Daily activities: On site
- Nightly entertainment: On site
- Tranquility pool
Shops and services
- Baggage check
- Business centre
- Concierge
- Dry cleaning ($)
- Gift shop
- Laundry services ($)
- Meeting facilities ($)
- Tour desk
- Wedding facilities ($)
Hilton Playa del Carmen, an All-inclusive Resort vacation offers
See all vacation offersLegal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
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- New bookings only.
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- Advance purchase required.
- Flights may not operate on certain days.
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*Vacation package prices: terms and conditions
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- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
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