Hilton Playa del Carmen, an All-inclusive Resort
Check availability
Pool with hotel
Hotel exterior
Maria Maria
Asiana
Beach wedding
Fitness Centre
Hotel pool
Thai Gardens Spa
Exterior lobby entrance
Wedding gazebo
Tequileria
Chef's Plate
Lobby Bar
Resort exterior
Exterior lobby
Trade Winds
El Mediterraneo
Fitness Centre with Pilates
Trade Winds at sunset
El Mediterraneo bar
Wedding
24hr Lounge
Coffee House
Lobby
Exterior
Pool with hotel
Hotel exterior
Maria Maria
Asiana
Beach wedding
Fitness Centre
Hotel pool
Thai Gardens Spa
Exterior lobby entrance
Wedding gazebo
Tequileria
Chef's Plate
Lobby Bar
Resort exterior
Exterior lobby
Trade Winds
El Mediterraneo
Fitness Centre with Pilates
Trade Winds at sunset
El Mediterraneo bar
Wedding
24hr Lounge
Coffee House
Lobby
Exterior
Please note
The Hilton Playa del Carmen will undergo a renovation project commencing February 6, 2019 with an expected completion date of December 19, 2019. The renovation will be completed in the following phases;
- February 6 – Apr 30, 2019 – rooms in the Chichen tower, Mediterranean restaurant, coffee house, quiet pool and lobby;
- May 7 – July 20, 2019 – rooms in the Uxmal tower, Rincon Mexicano restaurant and Pelicanos restaurant;
- July 20 – October 15, 2019 – rooms in the Coba tower, spa and Marie Marie restaurant;
- October 15 – December 15, 2019 – rooms in the Tulum tower, Spice restaurant and elevators.
Work will be ongoing daily between the hours of 8 a.m. to 8 p.m. and guests will not have access to the areas under renovation. Some noise may be associated with this project however all efforts will be made to minimize any impact to guests.
TripAdvisor rating from 19656 reviews
Overview
Guests will discover an explosion of luxury around every corner. All provided in an atmosphere of casual elegance boasting a perfect beachfront location, steps from Playa del Carmen's famed Fifth Avenue.
Adults only 18+
Inclusions
- Daily activities
- Round-trip airport transfers
- Complimentary use of internet at the Business Center
- Fully equipped Life Fitness® Center & Stott Pilates®, spinning, aerobics and yoga sessions
- 2-line direct dial cordless telephone with bi-lingual voice mail and bathroom extension
- Unique “Magic Box” for discrete room service delivery
- Personalized check-in/check-out with welcome and departure refreshing cocktail and cold towel service
- Canopied shade beds & lounge chairs on the beach & at the pool, in-pool sun chaises and plush beach towels
- Exclusive Royal Beach Cabanas® upon availability
- Beach Butlers provide cold towel service, ice water, suntan lotion, newspapers, magazines and much more
- Gourmet Luxury All Inclusive restaurants with a la carte breakfast, lunch and dinner; “show cooking stations” for custom food preparation and an international buffet, including natural, low calorie, vegetarian and delicatessen-style menu choices
- Nightly entertainment
- 24 hour room service
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.25 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- Bose stereo with DVD/CD/Radio plus loaded iPod with music for all tastes and complimentary DVD library (except for Junior Suites)
Select a room type:
Junior Suite includes:
Room includes:
- 1 king bed, or 2 double beds
- 653 square feet
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Jetted tub
- Lit make-up mirror
Junior Suite Garden View includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view
- 653 square feet
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Black out drapes
Junior Suite Pool View includes:
Room includes:
- 1 king bed, or 2 double beds
- Pool view
- 653 square feet
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
Junior Suite Ocean View includes:
Room includes:
- 1 king bed, or 2 double beds
- Ocean view
- 653 square feet
- No more than 4 guests in the room
- Pillow menu
- Pillow top mattress
- Includes all the features of the Junior Suites plus better location with superb oceanview of the turquoise Caribbean
Junior Suite Swim Up includes:
Room includes:
- 1 king bed, or 2 double beds
- 653 square feet
- No more than 4 guests in the room
- Pillow menu
- Pillow top mattress
Junior Suite Ocean Front includes:
Room includes:
- 1 king bed
- Ocean view
- 653 square feet
- No more than 2 guests in the room
- Pillow menu
- Pillow top mattress
- Include all the features of the Junior Suites Ocean view
- Exclusive access to Chef's Plate gourmet restaurant (reservation required)
Junior Suite Ocean Front
Amenities & activities
Accessibility
- Elevators
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Age ranges
- Adults only
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Lobby bar |
|
|
Trade Winds Pool & Swim-up Bar |
|
|
Pelicanos Beach Bar |
|
|
Lobby Bar |
|
Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
El Mediterraneo |
|
|
|
|
Rincon |
|
|
|
|
Spice |
|
|
|
|
Asiana |
|
|
|
|
Pelicanos |
|
|
|
|
Maria Marie |
|
|
|
|
Barefoot |
|
|
|
|
Coffee House |
|
|
|
|
Chef’s Plate |
|
|
|
|
Facilities
- Suites: 513
Health and wellness
- Fitness centre: On site
- Fitness classes: On site
- Salon: On site ($)
- Sauna steam room: On site
- Spa: On site ($)
- Spa treatments: On site ($)
Location
Playa del Carmen
Riviera Maya, Mexico
52-984-877-2900
55 km from CUN
- Beach front
Meal and plan options
- All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Outdoor pools: 2
- Cabanas: Included
Water sports
- Non-motorized watersports: On site
- Snorkeling: On site
- Watersports centre: On site
Other sports
- Aerobics: On site
- Tennis courts: On site
Other activities
- Daily activities: On site
- Games room: On site
- Nightly entertainment: On site
- Tranquility pool
- Library
Shops and services
- Baggage check
- Business centre ($)
- Concierge
- Dry cleaning ($)
- Gift shop
- Laundry services ($)
- Meeting facilities ($)
- Tour desk
- Wedding chapel ($)
- Wedding facilities ($)
- Safety deposit box at front desk ($)
Hilton Playa del Carmen, an All-inclusive Resort vacation offers
See all vacation offersGuest media
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.