Valentin Imperial, Riviera Maya
Solidaridad 5.0
Overview
Luxuriate in exceptional service and create unforgettable memories at Valentin Imperial, Riviera Maya, an elegant Mexican hacienda style adults-only property, which offers a half-mile-long spectacular white sand beach and upscale accommodations. Appreciate two daytime restaurants including one buffet with à la carte breakfast option and one à la carte beach restaurant for breakfast and lunch. In the evening, enjoy unlimited dining in seven à la carte restaurants with no reservations. There are 11 bars, 3 swimming pools, including amain pool voted one of the 10 most breathtaking pools in Riviera Maya and featuring two swim-up bars. There is a "lazy river" style swim-up pool, daily activities, nightly entertainment, premium WiFi, and much more.
Additionally, our Valentin Cares Health and Safety Protocols have carefully been created to maintain a balance between safety and the conservation and protection of natural resources.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
540
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports including snorkeling and kayaking
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Smoke-free
- Wireless Bluetooth speaker system
- Balcony or terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- Complimentary toiletries
- Nespresso coffee maker
VALENTIN PRIVÉ is an upgrade available at the time of booking at an additional cost. VALENTIN PRIVÉ amenities include;
- Private check-in and check-out at the Valentin Privé Lounge.
- Pre-arrival concierge services at: vim.valentinprive@valentinmaya.com.
- Early check-in and late check-out, subject to availability.
- Bottle of sparkling wine upon arrival.
- Fruit basket & petit fours.
- In-room fresh flowers.
- In-room top shelf liquor and wine selection (menu available with the Valentin Privé Concierge).
- Valentin beach bag.
- Lobster included at any of the à la carte restaurants without an additional cost.
- Restaurant reservations through the Valentin Privé Concierge.
- Reserved Bali beds under guest name at pool or beach area.
- Exclusive access to Valentin Privé Lounge (7:00am-11:00pm) - premium Wi-Fi, concierge service, ultra premium bar service, light snacks (7:00 am to 9:00 pm).
- 1 king bed, or 2 double beds
- Pool view
- 1 king bed, or 2 double beds
- Pool view
- Located on 2nd floor
- Minimum 1 adult, maximum 3 adults
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Lit make-up mirror
- Smoke-free
- 2 Vanities
- Bathroom with bidet
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- Complimentary toiletries
- Nespresso coffee maker
VALENTIN PRIVÉ is an upgrade available at the time of booking at an additional cost. VALENTIN PRIVÉ amenities include;
- Private check-in and check-out at the Valentin Privé Lounge.
- Pre-arrival concierge services at: vim.valentinprive@valentinmaya.com.
- Early check-in and late check-out, subject to availability.
- Bottle of sparkling wine upon arrival.
- Fruit basket & petit fours.
- In-room fresh flowers.
- In-room top shelf liquor and wine selection (menu available with the Valentin Privé Concierge).
- Valentin beach bag.
- Lobster included at any of the à la carte restaurants without an additional cost.
- Restaurant reservations through the Valentin Privé Concierge.
- Reserved Bali beds under guest name at pool or beach area.
- Exclusive access to Valentin Privé Lounge (7:00am-11:00pm) - premium Wi-Fi, concierge service, ultra premium bar service, light snacks (7:00 am to 9:00 pm)
- 1 king bed
- Pool view
- 1 king bed
- Pool view
- Located on Ground floor
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Smoke-free
- Turn down service
- 2 vanities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- Complimentary toiletries
- Nespresso coffee maker
VALENTIN PRIVÉ is an upgrade available at the time of booking at an additional cost. VALENTIN PRIVÉ amenities include;
- Private check-in and check-out at the Valentin Privé Lounge.
- Pre-arrival concierge services at: vim.valentinprive@valentinmaya.com.
- Early check-in and late check-out, subject to availability.
- Bottle of sparkling wine upon arrival.
- Fruit basket & petit fours.
- In-room fresh flowers.
- In-room top shelf liquor and wine selection (menu available with the Valentin Privé Concierge).
- Valentin beach bag.
- Lobster included at any of the à la carte restaurants without an additional cost.
- Restaurant reservations through the Valentin Privé Concierge.
- Reserved Bali beds under guest name at pool or beach area.
- Exclusive access to Valentin Privé Lounge (7:00am-11:00pm) - premium Wi-Fi, concierge service, ultra premium bar service, light snacks (7:00 am to 9:00 pm).
- 1 king bed
- 1 king bed
- Located on Third floor
- Minimum 1 adult, maximum 2 adults
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Lit make-up mirror
- Smoke-free
- Open concept
- 2 vanities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- Complimentary toiletries
- Nespresso coffee maker
VALENTIN PRIVÉ is an upgrade available at the time of booking at an additional cost. VALENTIN PRIVÉ amenities include;
- Private check-in and check-out at the Valentin Privé Lounge.
- Pre-arrival concierge services at: vim.valentinprive@valentinmaya.com.
- Early check-in and late check-out, subject to availability.
- Bottle of sparkling wine upon arrival.
- Fruit basket & petit fours.
- In-room fresh flowers.
- In-room top shelf liquor and wine selection (menu available with the Valentin Privé Concierge).
- Valentin beach bag.
- Lobster included at any of the à la carte restaurants without an additional cost.
- Restaurant reservations through the Valentin Privé Concierge.
- Reserved Bali beds under guest name at pool or beach area.
- Exclusive access to Valentin Privé Lounge (7:00am-11:00pm) - premium Wi-Fi, concierge service, ultra premium bar service, light snacks (7:00 am to 9:00 pm).
- 1 king bed
- Oceanfront
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Lit make-up mirror
- Smoke-free
- Upgraded amenities
- Balcony or terrace
- Mobile phone entry system
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- Complimentary toiletries
- Nespresso coffee maker
VALENTIN PRIVÉ is an upgrade available at the time of booking at an additional cost. VALENTIN PRIVÉ amenities include;
- Private check-in and check-out at the Valentin Privé Lounge.
- Pre-arrival concierge services at: vim.valentinprive@valentinmaya.com.
- Early check-in and late check-out, subject to availability.
- Bottle of sparkling wine upon arrival.
- Fruit basket & petit fours.
- In-room fresh flowers.
- In-room top shelf liquor and wine selection (menu available with the Valentin Privé Concierge).
- Valentin beach bag.
- Lobster included at any of the à la carte restaurants without an additional cost.
- Restaurant reservations through the Valentin Privé Concierge.
- Reserved Bali beds under guest name at pool or beach area.
- Exclusive access to Valentin Privé Lounge (7:00am-11:00pm) - premium Wi-Fi, concierge service, ultra premium bar service, light snacks (7:00 am to 9:00 pm).
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Concierge service
- Jetted tub
- Lit make-up mirror
- Smoke-free
- Balcony or terrace
- Wireless Bluetooth speaker system
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- Complimentary toiletries
- Nespresso coffee maker
VALENTIN PRIVÉ is an upgrade available at the time of booking at an additional cost. VALENTIN PRIVÉ amenities include;
- Private check-in and check-out at the Valentin Privé Lounge.
- Pre-arrival concierge services at: vim.valentinprive@valentinmaya.com.
- Early check-in and late check-out, subject to availability.
- Bottle of sparkling wine upon arrival.
- Fruit basket & petit fours.
- In-room fresh flowers.
- In-room top shelf liquor and wine selection (menu available with the Valentin Privé Concierge).
- Valentin beach bag.
- Lobster included at any of the à la carte restaurants without an additional cost.
- Restaurant reservations through the Valentin Privé Concierge.
- Reserved Bali beds under guest name at pool or beach area.
- Exclusive access to Valentin Privé Lounge (7:00am-11:00pm) - premium Wi-Fi, concierge service, ultra premium bar service, light snacks (7:00 am to 9:00 pm).
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
Type | Amenities | |
---|---|---|
Sun | Bar | |
Heaven & Earth | Bar, Swim-up bar | |
Sunrise & Sunset | Bar, Beach bar | |
Martini Bar | Bar, Lounge | |
Don Miguel | Bar, Lounge, Piano bar | |
Salon Partagás | Bar, Cigar lounge | |
Sports and Music Bar | Bar | |
El Palenque (Theatre Bar) | Bar | |
La Plaza Espana | Bar, Lounge | Live music |
Check-out time: 12 p.m.
Wi-Fi
- Room
- Throughout the property
Internet
- In room wired
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Le Marché | Buffet | International | Breakfast, Lunch | Dress code |
Mar | À la carte | Seafood | Dinner | |
Tierra | À la carte | American | Dinner | |
L'Olivo | À la carte | Italian | Dinner | Dress code |
L'Alsace | À la carte | French | Dinner | Dress code |
Ginger | À la carte | Japanese | Dinner | Dress code, Reservations required |
La Hacienda | À la carte | Mexican | Dinner | Dress code |
Mar y Tierra | À la carte | International | Breakfast, Lunch | Dress code |
Taman Sari Restaurant | À la carte | Asian | Dinner | Dress code |
The Corner | À la carte | Gourmet | Dinner | ($), Dress code |
Cafe Sisal | Café | Coffee and Pastries | Snacks | |
Food Trucks | Snack bar | Food truck cuisine | Lunch |
- Rooms: 540
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Yoga
- Pilates, Zumba, Aqua Force and Pool biking
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Meal Plan
Please note: A surcharge will be applied for all lobster dishes served at the lobster specialty restaurant. The extra cost is $50 USD (plus tax), per serving. Romantic dinners are also available for an additional charge
Pools
- Outdoor pools: 3
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Snorkeling: on site
Other activities
- Daily activities: on site
- Games room: on site
- Catholic wedding chapel
- Concierge
- Giftshop available ($)
- Meeting facilities available ($)
- Tour desk
- Wedding Gazebo
Beach bar
Privé beach area
Sports bar
Spa
Lobby
Main Pool
Gym
L'Alsace
Gardens
Privé pool area
Beach wedding
Beach walkway
Beach
Hacienda
Ginger
Fountains
Golden swimming pool
Cafe Sisal
Food truck
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Awesome place!
Sherpa56615639469 on Apr 13, 2024
This is our third vacation at the Valentin. It is still has beautiful rooms, excellent dining and entertainment. The staff is exceptional from the waiters, bartenders, housekeeping, and even the Don Miguel bar at night made phenomenal drinks, love the Imperial martini! The pool entertainment was so much fun and the grounds are stunning and immaculate. You can walk on the beach or take a dip in the ocean or play pickleball, I would suggest you get some more courts. I want to give a big shout out to our wonderful concierge in our building #4 her name was Erandi. She was so helpful and went out of her way to keep calling in case there was a cancellation at the hibachi, which there was and she got us in. Always smiling , just a joy! We met wonderful people and we thank you for an excellent and memorable vacation and anniversary!
Best vacation I've ever had!!
Mullin17 (Portland, Oregon) on Apr 11, 2024
This was our second time to Valentin and, while our first trip was so amazing it made us return, this second time around was even better! This trip was March 22 - March 27, 2024. We traveled in a group of four. Both parties had Golden Swim-ups in building 7 and it was perfect. Btw, the remodel is fantastic...the colors they used and the upgrades to the lights/blue tooth systems were spot on. Food: - Taman Sari was our groups favorite restaurant. I don't recall the exact name of the dish but I had the friend Mahi Mahi and that single handedly has me wanting to return. And make sure to get the ribs. - La Hacienda was a close second favorite. I had the molcajete, would highly recommend it, and wanted to try a few other menu items but did not get the chance. - Mar y Tierra was a very good restaurant but my favorite part of that place was simply the location. The food was good....but it was the environment that made it for me. - Insiders tip: go to your restaurants early and they'll give you a buzzer that you can take with you to a bar while you wait for a seat to open up. We didn't know they did this until our last night there. - The hibachi grill (inside Ginger) was fun and the chefs there are far more skilled than the other hibachi grills I've been to around our home area. - Poolside food trucks: perfect for lunch. I had the hotdog and it was grilled, slight char, and was perfect. The nachos were also very good and satisying. - Churro cart: you are required to try one of these...I wanted to take about 20 of them back to our room but my wife wouldn't let me. - Breakfast: we actually went back and forth each day between Mar y Tierra and the buffet...both were fantastic and you can't go wrong. - Worst food: okay, none of it was 'bad'...but our group unanimously decided that the Golden Pool snack shack had the worst food. My shrimp burgers bun was rock hard and dry. We ate their once and then did not go back. Entertainment: - We spent numerous nights enjoying the Imperial Band...they are so good and they do take requests. And don't forget to leave them some tip money! - Went to the "Urban Show" (aka: break dancing) and that was fun. - Fireshow was packed and since we didn't have a place to sit, we left early. - Foam party: I was the youngest in our group at 50 yrs old. Glad we saw the foam party (did not participate, just watched) but we all agreed that we're good now. We saw it and probably don't need to do it again. It looked like everyone was having a blast but I intentionally stay away from Vegas pools in the summer time...this reminded me of that. - Isabel with the GoTeam is a gem!! She was always around making people smile. She was one of the highlights in terms of their staff. Saw her MC'ing the urban show, she was involved in tequila tasting, and she also did some games and socialized at the Golden Pool. Fun story about Isabel: after speaking to her a few times around the resort, when we saw her across the Golden Pool and hollared out to her, she waved, smiled, and jumped right into the pool in her khaki shorts and red polo shirt just to come over and say hey!!! It was hilarious and so unexpected! Thanks Isabel! - Cigar bar: wow...I got the cheapest Cuban they had and it cost $87!! And before you think VIM was price gauging...they weren't: I compared the price at VIM to the exact same cigar sold at the airports duty-free area and VIM's was actually a few dollars cheaper! But, it was all about the experience so I enjoyed it despite the cost. Best parts of the trip for us: ALL the staff were great. Lets get that out of the way. - I already shouted out Isabel from the GoTeam. - We also really enjoyed getting to know Angeles at the Golden Pool. We asked her to surprise us with her choice of shots from time to time and she did not disappoint. While I'm not going into details about what she got us, I can tell you that she has a GREAT sense of humor and the shots she chose were perfectly inline with our sense of humor as well. When we left, we sought her out to say goodbye and thank you. She sent us off with a short blessing and a hug. Great person and I look forward to seeing her when we return next year. Wildlife: they have noticeably thinned out the Coati population at VIM. You will see them but not nearly as many. But still, the birds are glorious and the iguanas are so fun to have around! We're from the Pacific Northwest so to see so many tropical animals around is a dream come true for us. Iguana's were poolside and yes, we did see the infamous Kevin (from a distance)...and he is HUGE!! There is an iguana (who I believe is Kevin) that seems to live in the jungle/swampy area behind the Golden Pool and he appears to be around 6 ft or more in length...the distance between his front and rear legs is probably pushing 2.5 feet. Lighting: my wife and I are kinda weird about good (and bad) lighting. VIM has perfect outdoor lighting and I highly recommend you take a walk at night time. The Plaza and the path to the beach bar (open till 10pm!) are our favorite places at night...but seriously, the entire resort is perfectly lit with soft, dim lighting all night. The lighting in most restaurants and bars, however, should be improved. The cigar bar, for example, should just have some dim lighting from lamps and turn off the darned LED's in the ceilings....they are so bright! Same with Don Miguels. The rooms, btw, have great lighting...no complaints there. Food: seems to have improved since our last trip. The food was really really on point this trip. (except the Golden Pool snack shack) We got up each morning and walked a few miles around the resort...sooooo pretty and secure. We walked from our room all around the resort and to the front gate area. Easy to get 3+ miles in without repeating your route. Anyway, thats about it for this review. It was the perfect vacation. We did a little of everyting. Ate everything. Experienced things. Spent time at the beach and the pools. We are looking forward to getting back next March and would go more often if it wasn't such a pain in the butt to get there from our town.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.