Grand Roatán Caribbean Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 993 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Excellent!

    Reviewed by Marcia M() on Mar 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a private wedding ceremony on the beach at sunset and Omar made all the arrangements. It was perfect! Effy took great pics and the violinist was a special touch and was awesome! Thanks to everyone! Food, servers and view at the Grand are outstanding, we can't wait to go back!

    Questionable Value

    Reviewed by bbunger(Phoenix, Arizona) on Mar 23, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We enjoyed our stay and the property was nice, in general. I was encouraged to stay at this property and that it is was worth the extra price compared to other places close by. The room rate was $800.00/night for an ocean view right in front of the beach (so I was told). There wasn't an ocean view at all. in speaking with other patrons, their rates were less than half of what I was charged for a similar room. It is a nice, clean place, but worth nowhere near what I was charged. I felt taken advantage of with what I was charged. Because of that, I'll probably stay somewhere else next time, even if it's not as nice.

    Beautiful in every way!

    Reviewed by hawkgirlBoulder_CO(Niwot, Colorado) on Mar 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just returned from a week on this beautiful island where the Grand Roatan welcomed us in every way. The people are so friendly - Britteny & staff greeting us upon arrival after free shuttle from airport. (Britteny even helped us specifically as we had some airline issues, headed home during the coronavirus ourbreak - so thankful!) Nice wristband room keys so no need for remembering your key as you come and go. Rooms were huge, clean & super comfortable! The beach is so beautiful - I'm not a big diver/snorkeler but you can walk right out into schools of fish at the beach itself and I did actually snorkel numerous times into the closest thing I'll ever get to a real dive. Amazing! Joshua is there - everywhere somehow! - to make sure you're having a good time and all your needs are being met. Recommending things to do, places to go - so friendly and personable - thank you Joshua! Everyone remembers your name - it is very comfortable. While the beach is very popular because of the diving/snorkeling at West Bay, the Grand does a good job of separating cruise ship passengers from taking over the beach chairs & space in general. The restaurant was excellent, daily breakfast buffet not to be missed. It's a great location overall! We actually walked down the beach to both West End & Gumbalimba Park. It took a while and some rock scampering but it was fun and cheaper than a cab into town! Plenty of other places nearby to walk to for a change in meal options when desired. Thank you so much to everyone at Grand Roatan - it was a beautiful anniversary escape!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Best mother daughter vacation

    Reviewed by elizabhouser(San Antonio, Texas) on Mar 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Absolutely love it here!! The view are amazing and so is the water. However, the staff is what keeps me coming back! Jimmy is the best! Always on top of it! Joshua books the best excursions!! Highly recommend!!!! I will be back!

    Great beach, bad hotel

    Reviewed by TheresaVib(Brooklyn, New York) on Mar 15, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    My husband and i stayed there last July. The room was dingy and damp and the linens and towels were old and mildew-y. When we arrived, our room wasn't ready until a few hours after check-in. The beach and snorkling is amazing and the pool is very nice with an ocean view. most importantly, there was loud, intrusive construction during our entire stay which we were not made aware of at our time of booking or in any time leading up to our arrival. I think a hotel, especially one designed for leisure like this, should disclose noisy construction to their customers. This was scheduled building and not maintenance that was unscheduled so they knew well in advance and chose not to tell guests. Bad business to be dishonest with guests. We heard many other guests were disappointed and upset they were never informed and felt really bad for the staff that seemed to agree that gusts should have been informed but had no control over owners policy. We just went back to Roatan and did NOT return to this hotel.