Overview
Dating back to the turn of the century this one of a kind hotel, across from Union Square is a place to be seen and experienced. Elegantly appointed guest rooms, panoramic views of the city and historical components.
Check in
4 p.m.
Check out
11 a.m.
Rooms
1195
Inclusions
Rooms
- 1 king bed, or 2 double beds
- Located in the Landmark building
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Located in the Landmark building
- Landmark building
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Seating area
- 24 hour room service
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
Amenities
The Oak Room Restaurant
Exterior
Fitness Center
Clock Bar
Landmark Lobby
Union Square
Cafe Rito Pantry
Location
Reviews
Best concierge ever
RDelle A on Apr 19, 2024
Excellent accommodations and excellent service. Staff was helpful kind and wonderful. We usually stay out by the airport, but we have a new treasure to add to our places to stay!!
Look Elsewhere
Tony D on Apr 18, 2024
We had an unfortunate stay at this hotel recently. The first issue was the discovery of bed bugs in the room we were initially checked into. We luckily did a "bed scan" before settling in, and saw obvious signs of bed bugs in the seam of the mattress. We brought this to the attention of guest services and they were very apologetic. We were re-assigned another, upgraded room. The second room was large but dated as other reviews have pointed out. Certainly did not feel like a Westin. The rooms need a full redo. Dated decor, shower that never flowed properly, loud toilet, loud HVAC. While the Westin bed was comfy, the pillows were firm and massively fat, which made it hard to get a good night's rest. When we asked for other pillows we got more of the same. The best part about this hotel is the location and the staff, who were always friendly and helpful.
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