Best Western Jaco Beach

2.5 star rating

This hotel is rated between 2 and 3 stars. 2 star - Budget accommodation with limited facilities and services. 3 star - Standard accommodation with basic facilities and limited services.

    What to expect (based on 1087 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Food was Vile.

    Reviewed by mrod100(Long Beach, New York) on Jul 06, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    The food might have been some of the grossest I have ever TRIED to eat. Even the pasta was terrible. I think they purposely made it this way so people wouldn’t eat too much. The grounds are clean and the room was also clean but very basic. It was one step up from a college dorm room. Staff was pleasant enough. I would never go back.

    Great all-inclusive option, delicious and close to San José

    Reviewed by Christian_Sanabria(Cartago, Costa Rica) on Jul 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very confortable rooms, exceptional service in reception, restaurant, bar and room cleaning personnel. Great food and close to all services in Jaco. I have a disability so I requested a room with accesible bathroom, and it was very conveniently located near the pool and food services. Thanks a lot to this great hotel.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    All Inclusive Hotel but food is terrible

    Reviewed by scotsdaletravelchick(Scottsdale, Arizona) on Jun 21, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We stayed just recently in this hotel in the month of June. I guess if you have children and they don't mind the food than this is a good hotel. So let me start off with the positives....its right on the beach and its a secure hotel with someone watching to make sure only people with wrist bands come into the resort. Drinks are good and will even give you a double if you request. Staff is friendly and does work hard to make sure everything is acceptable. Rooms are clean but outdated as the other reviews stated. Okay so the negatives.....the food is really bad, not asking for a 5* hotel to have incredible food but in the evening couldn't really find anything that tasted good at the buffet. The next day we tried the bar food which is also complimentary, the nacho cheese dip tasted terrible, french fries were very soggy and they also had a burger that we tried- so my hubby likes burgers but had a hard time eating this one. The walls are not very insulated, you hear everyone in the hallway. The biggest issue we had was at 4am had someone in the hallway banging on doors- actually it really scared me was worried that it was more serious. When we checked out of the hotel the staff member said "oh yeah, sorry about that he must have been really drunk" it was like this was a common occurence for the hotel since all alcohol is free. If you are looking to save some money than maybe this is your hotel but with the beds being uncomfortable and the food not good its not worth the money to stay here. Oh by the way on the weekends gets super crowded from the locals coming from San Jose to get away. We only stayed at this property because we had a package with rental car and hotel, otherwise we probably would have stayed somewhere else- actually forgot to mention that we checked out 1 day early and went to a different resort in LaFortuna and paid for the extra night. Like I said maybe if you have kids this is a good option but just not a good option for a couple.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-3

    Great Value - All Inclusive

    Reviewed by MarkCarrie F(Nashville, Georgia) on May 28, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed here recently and were satisfied. Older, but immaculate grounds and decent rooms. The rooms are on the small side and the bed was uncomfortable, but the rooms were clean and adequate. Steps away from the beach and great drinks.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Older hotel, good food, and great location

    Reviewed by TouristWithTots(Central Florida, Florida) on May 20, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The hotel was older and lacking the Costa Rican charm one would expect. Jaco Beach was considerably hotter than the Arenal/La Fortuna area of Costa Rica we had visited prior. This portion of the country is not directly in a rain forest and the hotel was located on the beach. During our stay in Jaco Beach, it did not rain once which was in stark contrast to the earlier portion of our stay (you can read about our experiences in the Arenal Volcano area in our earlier posts) There is two bar areas for the resort so it did take quite a bit of time to get a drink. It was difficult to get a chair in the pool area during some points of the day because of crowds and the lack of seating. In comparison with the room at we stayed in La Fortuna, the Casa Luna Hotel and Spa, the room was a huge disappointment. It was a normal hotel room with two double beds, a bathroom, cheap decor, and it was about half the size our room at the Casa Luna Hotel and Spa. There was no charm, there was no view, there was nothing remarkable about the room. It was not bad, but it was nothing to actually remark on. It was comfortable enough. We were happy we were only staying at this hotel for a short stay. ecause we had opted for the all-inclusive package, we received food as well as beverage included. The beverages had plenty of alcohol in them, however it did take a while to get a drink as there were only two bars located at the resort. The food was a buffet for every meal. There was one restaurant to choose from and then an outdoor buffet area that had more snack type food such as hot dogs, hamburgers, nachos, etc. The variety of the food did not really change that dramatically each meal. It was tasty but again not outstanding. There were iguanas hanging out by the restaurants and they did eat leftover food dropped on the ground. My son thought that was awesome!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-3

    Value

    Value-3

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