Hotel Club Kawama

2.5 star rating

This hotel is rated between 2 and 3 stars. 2 star - Budget accommodation with limited facilities and services. 3 star - Standard accommodation with basic facilities and limited services.

    What to expect (based on 2198 reviews):

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-2.5

    Service

    Service-3

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    2nd trip, with granddaughter and niece

    Reviewed by Zaba62(Barrie, Canada) on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We were there in August, and it was a good trip. The shows were not as good as when I went in May with my oldest daughter. The schedule for the shows was not what was happening each night, which was sad, as we were looking forward to some of the shows that were suppose to be happening. The pillows are awful, so bring your own. We had to be moved as they had us in the wrong room, a room for 2 and there were 3 of us. Our new room was much better, but the previous people left it like a pig sty and the maid had to take a long time to get it ready for us. Not her fault, for the disgusting visitors before us, but it sure was disgusting on how they had left the room. There was a lack of shower towels, bring your own. Beach towels you have to put a deposit down of $10 CUC, which I haven't had to do at other resorts. You only get 1 500ml of water for your vacation per room. Food is ok, but I have had better. I like this resort overall as it is cheap in price, right on the beach, very close to the airport, and the market is walking distance. It would be nice though if they had a kids pool for my younger grandchildren, but we go elsewhere when I bring them.

    Fantastic Time

    Reviewed by Sheila S() on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I had a great renovated room with no issues. Food is not the best but many restaurants within walking distance. The market is a great experience and you can walk to the town. I love Kawama for the fantastic staff and wonderful people you meet, they become friendships for life. Thanks for the wonderful experience. I am a returning guest for 5 times and Wil, continue my friends at this resort.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Club Kawama

    Reviewed by Jack B() on Nov 06, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed at Club Kawama for 2 weeks from Oct 10-24th.This Hotel is 89 yrs old this yr. There have been many renovations is the last year alone. This is a 3 star hotel and small and compact not endless walking like big 5 stars. If you are a repeat customer you get a Superior room and a soecial dinner for repeat guests. Lydia from public relations has been work there for years and is excellent if you have any issues. Vivian Nd Grisly at the front desk are also long time employess who wil help you ifyou need anything.miguel at the pool bar is an awesome bartender and a great guy. Ibriham at the lobby bar has been there for years and is excellent too. Nathshaat tge cofee bar is wonderful and great servive for yrs at the hotel.This section of the Beach is very wide and probaly one of the bes along the peninsula. The food has gone down in quality but due to recent trade partners and the embargo things are less avaliable. Juan,yadiayrs and yeimy yennie. In the buffett are all excellent servers and wonderful people. Over all the 2 week stay was great for the price.1035 for 2 weeks. if you go to Cuba dont expext north american food. You go for tge beach and weather.

    Mutch Improved

    Reviewed by sunbunny_12(Charlottetown, Canada) on Nov 06, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Second trip to Kawama was to the resort a few years back so knew what to expect.CAlled ahead this time to ask for a better room for had problems with rooms in the past ,Lydia took care of us and upgraded us at NO COST to a superior room which was cozy and rustic ,very pleased.The staff was very pleasant and helpful.The lady in the pool bar Barbara, the lady with the flower in her hair was sweet!! Only problem we had was with the food,but there's always a few restaurants near by to go to a few times.The pool was super clean and beach was gorgeous ??????!! Will return in the future ??!!TRIP WAS OCT/10-24/2019

    Mixed

    Reviewed by 450lauriev(Niagara Falls, Canada) on Oct 08, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Room was not to great air acted up there was a leak in the wall didn’t want to ask for a room change because the lady with the dark long hair and lots of make up was not friendly when you go to this resort you must ask for a superior room. The pool was awesome !! The people we met were awesome ! Been to Varadero many times this was the least friendliest and we tipped well !! Kiki’s is close we ate there often there is currently a bottled beer shortage FYI!