The Reefs Resort and Club

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1322 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Finding earrings

    Reviewed by Valerie P() on Feb 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had left my earrings in the pocket of my robe from the spa and only realized when I returned home. Trying to get through by phone to the Spa is ridiculous no matter what time you call. They did call back while I was on route to there and said an earring was found when laundry was being collected and fell out onto the floor. She said for me to make contact tomorrow morning as the laundry was closed for the evening. I have had a bad experience with the spa. I was told one thing and told differently the next day. I have to address that with someone named Tammy. The one great thing with the spa is Raven is an asset and did a wonderful facial. However the front desk lady Erin was extremely helpful in getting the gentleman, sorry have forgotten his name but it was African sounding, to check the laundry. I was so pleased when he returned with the other earring. This is what customer service is all about. I also enjoyed a burger from their lunch menu. The Reefs is one of my favourite places and I recommend them to couples all the time.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Service

    Service-5

    A total pleasure

    Reviewed by Trishstevekylie() on Feb 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our second trip to the Reefs, and the staff & amenities exceeded our expectations once again. The off season is a wonderful time to get away for a peaceful and romantic vacation. The staff is incredible and made us feel so welcomed and cared for. The views are just gorgeous, whether it’s a sunny beach day or a gusty storm with the surf crashing against the reef (we had both). The food is delicious, and the entire pace of the island helps you relax. Highly recommended!

    Fantastic Massage

    Reviewed by Tyrone J A(Bermuda) on Feb 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Went to the Reefs Spa Bermuda, second time. Fantastic. I recommend Thomas or Raven and you will not be dissapointed. Both are excellent and they deserve a medal for a five star massage. If you come to Bermuda, look them up because you will be sorry if you didn't, they are that good Love to all the hotel spa staff, indeed a place to relax and a place of excellence. Regards, Tyrone

    The Place to Be at Ease...

    Reviewed by MPAMPALO(New York City, New York) on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had an incredible 4-night stay at The Reefs and, despite having to deal with some less-than-ideal weather, we enjoyed every moment of our time on this beautiful and historic property and in the company of the truly wonderful staff. The location was ideal for us, as the entire island is easily accessible by bus and you are nestled amongst the premier beaches of Bermuda, including the private beach on property, which provides spectacular sunsets.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    AMAZING! Perfect vacation! Highly Recommend!

    Reviewed by WWBIIII() on Jan 11, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What a gem! We spent the holidays at the Reefs. We were thrilled with our time in such a special place. We were picked up at the airport and had a warm welcome at the hotel with a rum swizzle! :) The entire time was amazing. Delicious food, great beach and pool (hot tub too). The owner and the entire team made us feel right at home. We will be back! Highly recommend!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5