Majestic Elegance Costa Mujeres
Costa Mujeres 5.0
Overview
This spectacular 5-star All-inclusive resort is surrounded by breathtaking landscape, making it an ideal place for Caribbean lovers and first timers visiting Costa Mujeres in Mexico’s Yucatán Peninsula. This modern property features a Family Section for all ages and the Club for adults only (18+), each side with an array of enviable rooms and suites. During your stay, you’ll savor incredible cuisine and mixology with our All-Inclusive plan and numerous restaurants and bars, have fun with water sports and a kids club, and relax fully at Blossom Spa with a traditional Yucatan cenote.
- Welcome cocktail and refreshing towel upon arrival.
- A bottle of sparkling wine in room.
Other fees include
- A Government of Quintana Roo environmental tax.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
570
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden or Pool View
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden or Pool View
- Located on floors 2 to 4
- Family section
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Connecting rooms available (subject to availability)
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
- 1 king bed, 1 sofa bed, and 1 murphy bed
- No more than 4 guests in the room
- 1 king bed, 1 sofa bed, and 1 murphy bed
- Located on floors 2 to 4
- Family section
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Located on floors 2 to 4
- Adults section
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- Butler service
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
*Majestic Supreme Service includes (adults only 18+ years of age):
- 7 private swimming pools.
- Private beach & Pool areas with Bali beds.
- Personalized check-in with butler and tour.
- Complimentary late check-out (based on availability).
- Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
- Two exclusive oceanfront lounges with concierge services, library and table games.
- A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
- In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
- Bottle of champagne in room upon arrival. One per stay.
- Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
- Surprise gift in room.
- Robes and slippers in room
- Bath Kit
- Nespresso machine in all superior rooms
- Access to the facilities and service of the Family Section (All Ages)
- 1 king bed
- Garden or Pool View
- 1 king bed
- Garden or Pool View
- Located on ground floor
- Adults section
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- Butler service
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
*Majestic Supreme Service includes (adults only 18+ years of age):
- 7 private swimming pools.
- Private beach & Pool areas with Bali beds.
- Personalized check-in with butler and tour.
- Complimentary late check-out (based on availability).
- Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
- Two exclusive oceanfront lounges with concierge services, library and table games.
- A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
- In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
- Bottle of champagne in room upon arrival. One per stay.
- Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
- Surprise gift in room.
- Robes and slippers in room
- Bath Kit
- Nespresso machine in all superior rooms
- Access to the facilities and service of the Family Section (All Ages)
- 1 king bed
- Garden view or Pool view
- 1 king bed
- Garden view or Pool view
- Located on floors 2 to 4
- Adults section
- Minimum 1 adult, maximum 4 adults
- Bathroom with tub and shower
- Butler service
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
*Majestic Supreme Service includes (adults only 18+ years of age):
- 7 private swimming pools.
- Private beach & Pool areas with Bali beds.
- Personalized check-in with butler and tour.
- Complimentary late check-out (based on availability).
- Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
- Two exclusive oceanfront lounges with concierge services, library and table games.
- A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
- In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
- Bottle of champagne in room upon arrival. One per stay.
- Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
- Surprise gift in room.
- Robes and slippers in room
- Bath Kit
- Nespresso machine in all superior rooms
- Access to the facilities and service of the Family Section (All Ages)
- 1 king bed, 1 sofa bed, and 1 murphy bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, 1 sofa bed, and 1 murphy bed
- Pool view
- Located on Ground floor
- Family section
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
- 1 king bed
- Garden view or Pool view
- No more than 2 guests in the room
- 1 king bed
- Garden view or Pool view
- Located on 5th floor
- Adult section
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Butler service
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
Majestic Supreme Service includes (adults only 18+ years of age):
- 7 private swimming pools.
- Private beach & Pool areas with Bali beds.
- Personalized check-in with butler and tour.
- Complimentary late check-out (based on availability).
- Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
- Two exclusive oceanfront lounges with concierge services, library and table games.
- A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
- In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
- Bottle of champagne in room upon arrival. One per stay.
- Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
- Surprise gift in room.
- Robes and slippers in room
- Bath Kit
- Nespresso machine in all superior rooms
- Access to the facilities and service of the Family Section (All Ages)
- 1 king bed
- Pool view
- No more than 4 guests in the room
- 1 king bed
- Pool view
- Located on Ground floor
- Adult section
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Butler service
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
Majestic Supreme Service includes (adults only 18+ years of age):
- 7 private swimming pools.
- Private beach & Pool areas with Bali beds.
- Personalized check-in with butler and tour.
- Complimentary late check-out (based on availability).
- Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
- Two exclusive oceanfront lounges with concierge services, library and table games.
- A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
- In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
- Bottle of champagne in room upon arrival. One per stay.
- Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
- Surprise gift in room.
- Robes and slippers in room
- Bath Kit
- Nespresso machine in all superior rooms
- Access to the facilities and service of the Family Section (All Ages)
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Located on 5th floor
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Jetted tub
- Terrace
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
- 1 king bed
- No more than 4 guests in the room
- 1 king bed
- Located on ground floor
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
- Service dogs accepted. Certification may be required.
- Zero entry pool
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Kids Club
Ideally located in the main lobby, kids will enjoy an area dedicated for them with video games, TVs, and other table games.
Teens Lounge
In the Teens Lounge, you can find Xbox, Playstation, table hockey, and a formula 1 simulator.
- Children ages: 2 to 12
Type | Amenities | |
---|---|---|
Piano Bar | Bar, Piano bar | Live music |
Lobby Bar | Bar, Lobby bar | |
Legends | Bar, Sports bar | |
Theatre Bar | Bar | |
Glee | Bar, Swim-up bar | |
Lively | Bar, Swim-up bar | |
Tiki Bar | Bar, Beach bar | Open air |
Sky Lounge | Bar, Restaurant bar | Open air |
Check-out time: 12:00 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Flavors | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
Mar House | À la carte | International, Seafood | Dinner, Lunch | This restaurant provides both buffet and à la carte dining |
Kabuki | À la carte | Japanese | Dinner | Dress code |
Bistro | À la carte | Gourmet | Dinner | Adults only, Dress code, Reservations required |
Il Botaccio | À la carte | Italian | Breakfast, Dinner, Lunch | Dress code, Exclusive to Elegance Club for breakfast and lunch |
Don Jaume | À la carte | Grill/steak house | Dinner | Dress code |
El Mariachi | À la carte | Mexican | Dinner | Dress code |
McJestic | Snack bar | Fast food or late night snacks | Dinner, Snacks |
- Rooms: 570
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Yoga
- Cenote available ($)
- Beach front
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Activity pools: 11
- Kids pools: 1
- Cabanas: Included
Water sports
- Non-motorized watersports: on site
- Scuba diving: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Bali Beds
- Volleyball
- ATM
- Concierge
- Giftshop available ($)
- Grocery items available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Photo shop available ($)
- Tour desk available ($)
- Wedding facilities available ($)
- Virtual concierge
- Car rental and luxury vehicles service available ($)
Beach
Lobby
Flavors buffet
Il Botaccio
Don Jaume
El Mar House
El Mariachi Loco
Kabuki
Pure Bar
Legends
Sky Lounge
Swim out pool
Wedding
Spa
Gardens
Teens Club
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Shockingly poor check-in/check-out service
Robert C (New York City, New York) on Mar 24, 2024
2nd time at the Majestic Elegance, 3 night stay, upgraded room, will not stay here again. The facilities are really nice, and the staff (waiters, butlers, bartenders, bell hops) are great, but the front desk is not helpful. I upgraded to an “Elegance Club Plunge Pool Suite Ocean Front “prior to arrival. When I arrived though, the front desk had no record of my upgrade, told me that the room category did not exist and insisted on placing me in a cheaper room. After much negotiation (and showing them the room on their own website) they finally acknowledged my upgrade but this was not a welcoming start to our trip… The plunge pool and views of the ocean were great. The room was spacious but had a musty/moldy smell and obviously had multiple leaks which were noticeable due to patches all over the ceiling. After having trouble sleeping due to the smell, we asked for another room the next day. As per our typical experience with the front desk, they downgraded us to a partial ocean view without a refund. The staff maintained the resort was full so options were limited - very disappointing response as I would say the resort was at 50% capacity max, based on how crowded/empty the restaurants were. We had pretty inconsistent turn down service, our butler was really great though, and perhaps the best experience of our trip. The food was ok. The buffets are the best and the Bistro, which they position as their exclusive reservation only restaurant, was one of the worst meals I’ve had in a while. We actually left after tasting our entrees, which included a filet that had the texture of an overcooked Applebees hamburger. On our last day we were told the bell hop would take our bags at noon, which they did, and to then enjoy the resort until our 3:30pm departure. Ahead of our departure the front desk accused us of being in our room past the 12pm checkout and tried to charge us a late checkout fee. All in all - this place feels a bit scammy. You don’t get much more for the room upgrade, and should you decide to upgrade beware that their tactic seems to be to pace you in a cheaper room category and pawn it off as the resort is full. Please take note of other reviews that sight similar experiences. I highly recommend the Atelier instead.
The best trip ever!!
Nauzli T on Mar 23, 2024
I had a great time with the entertainment team, Rebecca and Francisco, and they had great activities. Everyone was very accommodating! I have food allergies and the chefs, Sebastian, Joy, and Giovanni were very nice and careful that we don’t get sick. Come here!!
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