Hotel Mojito

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 4155 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    March break at the Mojito

    Reviewed by mykullem() on Apr 14, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Had the pleasure of going to the Mojito ( March 14-23) during the beginning of the Corona Virus epidemic. I would say that the Resort itself is in need of some updating considering the damage caused by the hurricane but the staff make up for it. At the beginning of the vacation there was about 70 people at the resort and by midweek we were about 25 but they kept the activities going and the buffet until the last few days. Food was good for resort standards and the drinks were great and the service excellent.The only thing that I didnt like is that our Travel Rep did not communicate with us as often as the other Travel reps and we had to leave 2 days premature of our vacation but 7 days was better than none.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-4

    Very unpleasent stay!

    Reviewed by TaniaCanicais13(Ireland) on Mar 31, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Very unpleasent stay!!! Basic stuff were missing in some bars, like coffe, tea, mojito, ketchup, mustard etc and the staff were not even helpfull to collect it from another bars or restaurant inside the hotel. The lunch was always cold, with very little food remaining and cuttellery / plates were not provided unless you ask the staff, wich by the way was not very helpfully!! Don't recomend this hotel at all!!!

    March Break Vacation

    Reviewed by Brian F(Brooklin On) on Mar 22, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Beautiful property with outstanding hospitality. Considering the timing of our trip, we arrived 4 days before the pandemic was declared, the was good, their specialty Mediterranean themed restaurant was excellent. The beach is premier.

    Hotel Mojito, Cayo Coco - A great place for seniors and young families

    Reviewed by Robert V() on Mar 12, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Hotel Mojito - 5 star for staff friendliness and service. 5 star for cleanliness; 3 1/2 stars for food and facilities. i'm just back from a week staying at this Hotel, my second visit. I was impressed that upon my arrive, two of the wait staff remembered me. A welcome I appreciated after a long day, which started at 3 am for a 6 am flight. This hotel was originally part of the Iberostar chain, however the week prior Iberostar pulled out and it was taken over buy Cubanacan, the state agency. After a hurricane hit Cayo Coco twoyears ago, the place has been restored, the buildings all carried a new paint job, except for one of the alacarte restaurants that was too damaged to repair. I'm sure the Carona virus played a roll in the sparseness of tourists; only 150 in a 500 room hotel. This did not dampen the enjoyment of the people staying here last week. Of those people, the majority were seniors, many on extended stays, ranging from 10 days, two weeks or longer. Young families made up the rest. I attribute this to the low prices being offered by the tour operators. The facilities are kept clean, by the dedicated staff, although their is evidence that minor maintenance is not being kept up. I put this down to a systemic problem in the resort industry in Cuba. Their economy is down and maintenance is one of the first things to be cut back. Acute items are attended to immediately, as I witnessed what a friend had an issue with the shaver outlet in her room. The staff get top marks for friendless and service. Two Waiters in the Lobby Bar, Lixander and Alain were always ther to take drink orders and special greetings. The maids keep the rooms made up and spotless. accomplished in the time I was enjoying the beach or pool. Facilities were great, not much to appeal to the 20-40 year old set. the peace and quiet of this resort is ideal for people looking for rest and relaxation. There are two pools, a large bi-level pool for families and an adult pool in a quiet area of the grounds. The Beach is wonderful, white sand, mostly small wave activity, shallow water that extends far from the show, with a sandy bottom. Perfect for children and seniors. Weather was great, hot and sunny until my last day, then overcast with a light rain. Then it is the Atlantic side where weather patterns are not as stable. All in all, a good, renewing, stay for mee.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-4

    Good Food, Good Service, Great Time

    Reviewed by amadge(Edmonton, Canada) on Mar 07, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My wife and I and another couple visited the Mojito from February 19 - February 26, 2020. This was my wife's and my second visit (the first was Nov 2008), we were pleasantly surprised by the number of staff that remain from our initial visit in 2008. Check in was smooth and efficient, the Reception Staff and front of house staff are friendly and very accomodating. The food service has greatly improved, with a large selection in the Buffet Restaurants in the main lobby, lots of fresh vegetables, salads, fresh baked bread, pastries and some of the best Ice Cream anywhere. The Pool & Beach Restaurant's serve Burgers, Hot Dogs, Fries, Grilled Ham and Cheese Sandwiches and Pizza's from noon - 4 pm. Bring your own Ketchup, Mustard, Relish and HP sauce as the Cuban stuff is not very good! The food served in the ala carte's is equally as good, and presentation is great. No matter which restaurant you dine in the Staff are Friendly and approachable and do their best to provide great service. Life in Cuba is very difficult, the hotel staff struggle in their personal lives due to food and personal hygenine product shortages. Even bar soap, something we all take for granted is in short supply or not of a good quality. Please remember to bring some gifts of Bar Soap, Tooth Brushes, Tooth Paste, Disposable Razors for Men and Women, Nylons etc. Please remember all the Hotel Staff rely on your tips, yes this is an All-Inclusive Hotel, but tipping is optional, and if you receive good or great service please remember to tip your servers, bar staff, maid, gardners, reception staff etc. etc. I want to specificslly thank: Roberto at the Beach Bar Alain at the Lobby Bar and Miss Lady our Maid all of you made our vacation special! Lastly I want to thank our Friends Mark & Charlene for a great week! looking forward to next years Vacation.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-4

    Service

    Service-5