Hollywood Beach Resort Cruise Port

Arrived in the lobby ..strange people around. took elevator with people smoking marijuana. corridors were very dirty with food on the floor. people hang up everywhere. did not feel safe at all. main of the shops were closed due to economical crisis. Very sad place. will never come back again. room was like the old building ..depressing..we had to keep the light in the bathroom to have air conditioning..no kidding....no shutter at the window..just a transparent curtain..impossible to sleep..TV never worked ..and all the stuff in the room was sticky..u cannot even walk bare foor on the floor..just a NIGHTMARE!o

I almost stayed here...THANK GOD I DIDN'T! This place looks like a run down dump. We walked thru the property on a leisurely stroll and I was thanking the heavens that I did not book this place. It looks dirty and is not maintained. It is at the end of the 'action & nightlife' of the Broadwalk too. AKA: Deadzone.

The hotel is ok. Likely not what they were before, but not terrible. We did smell marijuana on our floor, but never felt scared or anything. Location is nice. We enjoyed the beach. Problem is the staff. We were harassed over and over by “security staff”. First my husband was already in the pool when I came in. I did not have a key so I asked my husband to come to the pool gate and open for me. I did not sit next to me because I wanted a shade. Security staff kept harassing me with questions of who I was, my relationship with my husband, wEre we really together? When I finally got tired and made a complaint and asked to be left alone, we started getting all sort of silly complaints every day there is an issue. It became a habit to go to HOA association and complain, and hear sorry mam, won’t happen again. Today as an example, day 8 of 10 of our vacation I was threatened because my shirt (which I had used my whole stay when going to the beach) was too short and my 1 piece mama bathing suit (after 4 kids and at 40 I am not wearing little bikini pieces) was showing too much and was not decent. I was not approached discretely, it was yelled loudly! The rule is shirt and shoes on lobby. That is all. For the first 7 days it was ok. Today they felt appropriate to yell at me. I’ve never before paid close to $2000 for a 10 day stay to be harassed on a daily basis. Can’t get a refund now or I’d be out of here already.

There is no signage. Parking is $40 if you aren’t in the garage. Expensive if you are in garage. You don’t ck in in the lobby you walk a block to a clean air conditioned building then you walk back. Again no sinage. 3 elevators only 1 works. Inspection is yrs old. No air conditioning in the lobby or elevator. Floors mismarked. Non working air conditioner taped to the window with duct tape. Mold in the bathroom. No sheets, blankets, or pillows for bed. Non working phone. Seedy area. Panhandlers begging for money. Bags of trash outside. Lights hanging with exposed wires. Rude nasty staff especially the skinny girl at ck in. Cynthia was nice. Couldn’t use the pool. Supposedly someone defected in it & there was no one to clean it. They didn’t have the rooms we booked. We were told to cancel the reservation & it would be refunded. Hasn’t happened. false Fire alarms going off 3x a night. Staff said it happens all the time.If any type of inspiration was done on this hotel I would think it would fail. Awful just Awful!!!!

Not pleased. Went elsewhere as found it not clean in areas outdoors and the entire place is is desperate need of rebuilding or restoration. The beach area is beautiful and this is a very historic site and locale