Brisas Guardalavaca

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4892 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Wouldnt go again

    Reviewed by Helen E(Leeds, United Kingdom) on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Good Points - Beach - absolutley amazing beach. Staff - The staff never stop (well most of them) they work from first thing in the morning till late at night most of them still with a smile on their face. Bad Points - rooms - our room was awful, wardrobe and all cupboards were broken had to put our clothes on the bed for the whole time we were there. The bath omg at first we thought it was all dead flies on the bottom till we looked closley and it was rust all on the bottom. The room was so dark and dull. BUT the bed was very comfortable so at least we slept well apart from all the noisey neighbours that wanted to party till 4 in the morning. Food - although their was plenty in the buffet it was awful we ate plain pasta most of the fortnight because the other gave us upset stomachs that included the al la carte restaurants. Having said that they kept running out of things. Water well that was hit and miss we did have to go 5 days without bottled water. Entertainment - what entertaiment there was hardly any whilst we were there. Trips - booked some but they let us down didnt turn up becuase there was no fuel I know thats not the hotels fault but it was another down point to the holiday. If it wasnt for some of the people we met there that were on holiday as well it would of been terrible. Having said that apart from the beach it was the worst holiday we have ever been on and wouldnt go again. We did go with our eyes open and to be truthful wasnt expecting much but we were still disappointed.

    Open eyes

    Reviewed by yason61(Fort Macleod Ab) on Nov 06, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Love hotel love beach .had beach dinner with fran great dinner. Entertainment staff great folks . But my eyes are open sat in lobby and watched buses people meet some staff its I love you welcome back my friend my family you have special gift ? Say same to every one we are just ATM folks realize it do as you wish but your being scammed

    back again

    Reviewed by Marianne M() on Nov 06, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    well, fourth time back and the trip did not disappoint. the staff, the location, the rum, the cleanliness of the hotel, wonderful. there was a noticeable lack of variety of food even for Cuban standards, but we still enjoyed the food that was available. we did the rum tasting this time with Jose Pupo, very educational and yummy. the returning guests dinner was excellent and we met some newer staff who were in attendance. we thoroughly enjoy going to Brisas Guardalavaca, thank you again....

    Very nice

    Reviewed by johnny s(Chorley, United Kingdom) on Nov 05, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Lovely hotel and staff some of the rooms are very disappointing The beach is just amazing lovely warm sea, main pool nice with swim up bar plenty going on fun and games steak is a must in the Italian restaurant. We'll worth a visit

    Incredibly disappointed!

    Reviewed by hect0r61(Nottinghamshire) on Oct 24, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    As with all reviews, it depends what your expectations are. I feel we chose the wrong destination for our holiday! We met many holidaymakers who have returned here many times, quite frankly i can't understand why. Our room was tired and dated and smelt damp! If we were to return, which we won't i would have stayed in the villa complex rather than the hotel. The pool area can be incredibly noisy during the day! Most of the staff are friendly, some not so! Danny at the pool bar is a lovely, friendly guy! The rooftop bar was a lovely escape too! The food!!! Incredibly poor quality and choice, but we found it hard to complain as food rationing was introduced throughout the country whilst we were there! WARNING! If you take british pounds sterling they have to be in absolutely mint condition otherwise they will not exchange for local currency!!! The a la carte restaurants are not easy to book a table (probably because the buffet is so poor). There is nowhere within walking distance if you do want to venture out for food. We were so happy when it was time to leave and go home! Needless to say, we shall not be returning even if it was free!

    Individual ratings:

    Location

    Location-3

    Rooms

    Rooms-2

    Service

    Service-3