Vivo Resorts

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 355 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Beautiful in every way!

    Reviewed by Barb E(Huatulco, Mexico) on Mar 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort has it all-except too many people. Staff is top notch, food & beverage are fabulous and the views are spectacular! We were in #132 and awoke to ocean views from our master bedroom, living & dining room and kitchen.

    “Great potential, facilities, and community feel, but...

    Reviewed by 007_cbc() on Mar 09, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This is overall a great place in the middle of nowhere, and that is what attracted us. It is not a Cancún, Puerto Vallarta type hotel zone. Rooms, facilities and amenities are pretty good, but gym equipment does need some upgrading. Yoga and fitness classes are great. Main Restaurant is a work in progress it seems. Service and portions are inconsistent. You can order from a menu, but choices are limited we found. At times their is a buffet, but why would I pay approx. 30$ Can., so we shuttled into Puerto with friends instead. People (owners and workers) here are very friendly and helpful. At first, we decided to use the family pool for a couple of days since we were staying nearby, but, realized it can get very loud and noisy with more kids and music around. Wanted to enjoy the lovely adult, apparently more quiet pool, when all we smelled was smoke(from cigs) and a yappy little dog barking every time someone went by, a worker watering, cleaning ladies, or visitors to the condo owner...this did get annoying, not sure what the rules are at this resort about this? So, we ended up sunbathing under the palapas on the beach, but their are not many available. Like most places here, or at the adult pool, you will be hard pressed to find a place to sunbath past 9am, these are very popular spots...not sure what it will look like when the other condo units being built are completed next door! And, because of this construction, that got noisy during the day also. Overall, great potential, but just to much annoyances for us, music from pool and guests, dogs barking, smoking, construction, restaurant choices and prices and the horrible road coming into Vivo...we will not be returning in the near future!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-3

    Value

    Value-3

    Great building, poorly managed

    Reviewed by Bbernat(Barcelona, Spain) on Feb 23, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    The building is great, rooms are fine and clean, service is kind and food is acceptable. But this is absolutely not a recommended place to stay if you are expecting a 5* hotel: - Air conditionning malfunctionning, solved 4-5 hours late leaving us with a 35C room during this time, midday - wifi slow or not working - TV not working when we arrived - no hair dryer available, even if asked - extremely dirty curtains, full of stains - broken ironing board, solved after 2-3 hours complaining - No AMEX accepted for arriving credit-voucher - poor check in and check out experience

    Vivo is a long way from Puerto Escondido

    Reviewed by willseal1(Cambridge, Massachusetts) on Feb 16, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Vivo resort is first class but you could be at one of the big hotels on Miami Beach. the Hotel is located about 10 miles from the center of Puerto Escondido, Oaxaca. Northwest of the town of Chila a very Mexican little town Which goes to sleep at dark. A trip from the hotel into the city of Puerto is a major event getting one of the hotel buses or a cab. It is a winding narrow two lane road— one best not to drive at night. Everything is provide for at vivo— swimming pools. Restaurants; but it is very much a tourist hotel with many full time residents who have purchased a condo. Not much of the Oaxaca Mexican culture at the hotel. the fun and interesting Mexican town of Puerto Escondido is a gem with lots of great places to eat— a couple super Mercados— local artifacts for sale If you want to experience old Mexico go to Puerto. vivo is a great place to relax by the pool being served your favorite drink.

    Be Aware of What You Are Getting Into

    Reviewed by frzntundra(Edmonton) on Feb 16, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We had visited the resort once before from Puerto Escondido to get a tour and thought we would stay here for a week so we rented a two bedroom place with our cousins. We knew it was in the middle of nowhere, but were prepared for that. On arrival, the staff did treat us very well. The rental was not good. Whenever we have rented a place where you can cook, there are the basics there and you replace what you use. In this place there was nothing, not even salt and pepper! Pretty shocking. The toilet was leaking in the master bedroom, and we discovered later that afternoon that there was not any hot water. This shows how poorly managed the place is. Both were fixed by the afternoon of the following day. We never did get any english tv even though we asked for it to be fixed several times. On our first night we were going to cut our trip short and get out of there, but decided to make the best of it. Not everything was bad, far from it. Sunsets are astounding, grounds are well kept, and the staff who do the daily work are great-wonderful warm people. We were there during whale season, and some swam by very close to shore. This was the highlight of the trip. They also do a turtle release so if you haven't seen one before it is very well done. The young guy who narrates the release is very engaging (he does not work for the hotel). You can walk for miles on the beach in either direction from the resort. The ocean is swimable on some days, but can be hairy on others. There are lifeguards who are very attentive and will advise you when to go in and when not to. I used to be a lifeguard and love swimming in the ocean but it wasn't a lot of fun even when you could go in as it was choppy and rough. As it is open without protection this is to be expected. Although one afternoon I did have fun playing in the large waves. I think out of 7 days I swam on about 4 days. The gym is pretty good, they actually have a squat rack which is pretty rare for hotels. The owners who are there on the whole are pretty nice, we did meet one arrogant jerk. You can hear many conversations of them not totally happy with "the changes" at the resort. Got the feeling maybe things are getting a bit tighter financially and there are cutbacks. To have this place a 300 peso cab ride from Puerto Escondido, with nothing around it but cattle pasture on a rough rattle the fillings out of your head road, seems like a white elephant to me. Some owners seem genuinely happy though, so to each their own. I would be cautious of glowing reviews. Are these owners or their friends and relatives trying to generate rentals? Not trying to dump on this place, we did have a decent time. The value is poor, you are a long ways from town, you cant walk or take a quick cab ride to an activity, and the management is poor. If you go just be prepared for what you are going to get. I hope you do enjoy it if you go.

    Individual ratings:

    Location

    Location-1

    Service

    Service-3

    Value

    Value-1