Andaz Costa Rica Resort - a concept by Hyatt

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 2644 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Andaz Costa Rica Vacation in April 2021

    Reviewed by Randalldad(Boston, Massachusetts) on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Nice stay, would recommend to others, this was our first trip to Costa Rica so we did not know what to expect, the reviews were helpful, we generally did not care for the food, although we thought breakfast was usually good. Way better to stay at the Andaz - more child friendly and certainly way less expensive than the nearby Four Seasons - that you can still visit for dinner as a free Andaz shuttle runs between the properties on demand. My daughter really liked the kids club and the helpers there who worked with her to learn Spanish. We needed the RT-PCR Covid test to return to the USA, the resort will pay about half the cost of this test for 2 people if you stay at least 7 nights.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    Beach vacation for the family

    Reviewed by 5starsgal(Orange County, California) on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Husband and I stayed at the Andaz Costa Rica for 10 nights with 2 elementary age kids. We had a blast. We enjoyed the beach, pool, restaurants, and most importantly the staff. Irenea, Bryhim, and Luis made the stay most pleasant. They truly made us feel welcomed and felt like we made very good friends. Luis's barista class is a must. We learned so much about coffee. I even developed a newfound love for cold brew in the chemex. The ceviche class is a 2nd must. Large portion of fish and very delicious. We had the class with a serving of Imerpial beer, their Costa Rican beer which is a must. We also met Ever at the Beach House and he hooked us up with tours. See my review on that. We booked 3 adventures and it really was the best day ever. For the restaurants, all are tasty but really expensive. For the price, the quantity is really lacking. Luckily we got breakfast included in our package or else it would have cost us an extra $150 per day. Also, they don't have hardly any Costa Rican dishes. Only Rio Bongo has 2 dishes that are authentic CR dishes. Truly sad. They need to incorporate more authentic CR dishes since most newer generations are all foodies and do like to post about food. Me included. Other than that, family and I had an awesome time. ??

    Beautiful Hotel, Amazing Stay!

    Reviewed by Christine2120(Suwanee, Georgia) on Apr 10, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just visited the Andaz early April 2021. The place is beautiful. The staff is AMAZING! They have three beautiful infinity pools for families. They also have an adults only pool area. The beach located on the property is ok, unfortunately it has a lot of trees so its not your typical relaxing beach but our kids enjoyed playing in the sand and its shaded well if you are looking for that. However, we just took the 5 minute boat ride to their other beach and enjoyed paddle boarding, kayaking and laying in the sun! You can also access the nature center from there too! They had live music on the green space near the lobby one night, and great kids activities. The food was great! They have three restaurants, Tapas was great, and Bongo is your causal low key restaurant, and Ostra make sure to make a reservation for here or you wont just get in at any time. The howler monkeys were right out off the balcony on the trees most days the kids loved this! Our stay was memorable (thank you concierge for all their help with excursions) but I cant stress how amazing the whole staff was, and they will go out of their way to make sure you have everything you need, and that you are happy!

    Still Great

    Reviewed by Chels_Arms(Chicago, Illinois) on Apr 10, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is easily one of my favorite hotels in the world. Literally. We have been quite a few times now and are never disappointed. The property is absolutely beautiful and they keep adding new amenities every time we come. The complementary e-bikes are our favorite recent new addition because you can explore the whole area! This was our first trip in over a year since COVID and it was the right decision. We were able to enjoy our vacation and feel super safe thanks to the staff and all the procedures they have in place. Speaking of the staff... wow. They’re all amazing. Always so happy to accommodate and chat for a bit. Costa Ricans are so kind anyway but they really go above and beyond here. Bottom line-if you’re looking for a relaxing and unique beach vacation, this is the spot.

    Great hotel, service needs improvement

    Reviewed by AndyL949() on Apr 10, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    As a loyal globalist Hyatt loyal customer we booked the best room but didn’t feel the service worth what we paid for. Don’t get me wrong, it is still a great hotel( that is why I gave four-star review) with fantastic amenities.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-3

    Value

    Value-4