Country Inn & Suites by Radisson

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1226 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Pleasurable Stay

    Reviewed by Stefanie D() on Sep 23, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed for two nights , and had not one complaint. My room was always clean the staff was excellent and always polite and friendly. They were eager to help and informative. The breakfast in the mornings were abundant and very good tasting. Bre checked us in and Fernando checked us out and both were friendly, helpful and informative. The small in-house store is well stocked and easily accessible. The pool and jacuzzi area was clean and welcoming. The bar and eating area was clean, warm and nicely decorated, and the bar staff was friendly and efficient. I would recommend and have been recommending this hotel to all my family and friends and I will definitely return.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Very nice

    Reviewed by 722familytrip() on Sep 23, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great time at this hotel, it is pretty quiet though near freeway, the walk is not bad to Disneyland. The staff was very friendly and accommodating. Would definitely stay here again. The lobby and downstairs is very nice and has a home-like feeling to it.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-4

    Challenges

    Reviewed by Saysha111(Hillsboro) on Sep 23, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The staff were top notch. Such Kind professionals. Breanna Evens and Misha the manager were Excellent in helping me resolve and issue that arose. They went above and beyond a typical employee. They were so gentle and supportive. They were attentive listeners. They didn't defend or explain a mistake that an employee made. They just resolved it for me. They made me whole.Truly amazing young women! Thank you both. Shawnna

    Great Disney stay

    Reviewed by joeyballesteros78(Fresno, California) on Sep 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Took my family on vacation, centrally located for Disneyland. Very clean & reasonable on rates. Amazing customer service. My kids love the pool and the free breakfast buffet in the morning. My wife enjoyed the bar & fireplace.......

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Wow! Great Hotel and Great Staff!!!

    Reviewed by sfkris401(San Francisco, California) on Sep 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Its hard to choose an aspect of this hotel to start with. But I'm going to start with the staff. Contrary to experiences we've had calling other hotels ahead of our visit, getting through to the front desk is a breeze and the staff are super friendly and thorough with answering questions. We were flying into Orange County Airport and needed transportation to and from the airport to the hotel and they were able to set us up with a black car service upon our request. Upon check-in and through the course of our stay the staff were uber friendly and just genuinely consistent, having presence of mind and were pleasant the whole way through. We really felt they knew what they were doing always, and always calm even when observing them with other guest interactions. For the hotel itself, its beautiful and very modern throughout! It really felt like there wasn't a single thing a guest could want that they hadn't thought of already. The hotel lobby has a nice lounge and fireplace to sit in right as you walk in. On the other side of the fireplace which is double sided, is restaurant style seating, bar seating and a full service bar. On the restaurant style seating side is the breakfast/kitchen area where they serve a FULL complementary breakfast daily. And when I say "full" I'm talking eggs, sausage, waffles, bagels + accoutrements, cereal, biscuits and gravy, breakfast potatoes and more. You could really fill up good and it was tasty and full of choices!! There are t.v.'s at the bar as well that play the Disney channel or movies during breakfast. Follow the dining room through to the end of the bar and you will walk outside to additional outside seating if you prefer to eat outdoors. That seating is fenced off, and the pool and hot tub are on the other side of the fence. The pool is a great size, has a beautiful aesthetic, and is heated! The hot tub is in a nice corner that gets a good amount of shade. Even better, the bar tender took the initiative to walk the pool area and offer to fill drink orders (which can be billed to your room if needed), NOW THAT IS GUEST SERVICE!!!! The hotel also provides towels at the pool and plenty of pool-side seating including umbrella'd tables and chairs, or sun loungers to lay out on. We stayed almost a week and were pleased to find out that when we needed to wash laundry that there is an on-site laundry room on the basement/parking garage level of the hotel which is complementary!! Soap can be purchased at the front desk, but the fact that they don't charge for the machines themselves is fantastic and thoughtful!!! Now- the rooms!! We loved our room. We had a suite with King Bed, living room, 2 tv's. It came equipped with iron and ironing board, nice sliding door closet, mini fridge and microwave. The bathroom was equipped with all of the essentials and they were not stingy in providing shampoo, conditioner, bar soap, shower caps, lotion and I think there were even bath salts. The bed itself was very comfortable and the linens were soft, not scratchy. The towels were also kept on the newer side and were not yellowing or scratchy. The Art Shuttle bus picks guests up right in the parking lot of the hotel and takes a short route thru other stops on the way to Disneyland entrance. You can buy your Art Shuttle passes at the hotel front desk for a discount (day pass only for discount, but inexpensive). We booked this hotel for our trip to Disneyland. Its about a block n half from the Disneyland entrance, so its easy to also walk to and from. We anticipated spending the bulk of our time at the parks and little time at our hotel, but we ended up taking a mid-day rest period everyday at the hotel for a few hours to swim and enjoy what the hotel had to offer ( it is do rare that we actually take time to enjoy the hotel when we travel). I said it before, but it seemed as though they truly thought of everything their guests would need or appreciate having access to over the course of our stay. I also cannot emphasize enough how all the positives about the hotel itself (we really didn't find any negatives) are nicely complemented by how friendly the staff is. I wish we had been more observant of the hotel staff's names so that we could mention them personally in this review, but shout out to all who worked in the middle of May (17th- 21st) 2019. We interacted with so many of you and were treated like guests in a friend's home and that really stood out. We've stayed in other hotels close to the park in the past where the experience does not measure up to what your hotel offers. I can't see myself or my husband willing to stay with a hotel that isn't this Country Inn & Suites location again. Though it was just us, we would happily bring all of our family here, or set our family up for a stay here if we couldn't join them because I know they would be well taken care of! There wasn't a single aspect of our stay that we felt we had to trouble shoot with the staff, or anything that posed for a difficult stay. We have recommended this hotel to so many friends and family and cannot wait to return soon. Thank you so much for an amazing time and friendly service!! You guys are awesome!!