JW Marriott Anaheim Resort

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 15 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    5 most recent TripAdvisor reviews:

    Nice visit before the rush

    Reviewed by KJK2786(Fremont, California) on Nov 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We decided to come down from nor cal for a quick trip. The staff was exceptionally polite (from concierge, check in, to the bartender). During covid-19 the gym is still closed but they have two peloton bikes that are by the pool. Pool is still open (as of today but who knows with the lockdowns). The rooms are really clean and modern. We thought we’d stay at the new gem of Anaheim before this place got really busy. They’re only at 7% capacity right now so it’s really quiet and quite peaceful. Definitely a nice getaway and good prices. This hotel is going to take off, especially when dland reopens. We brought our dog and there’s plenty of walking areas to walk them and let them do their business. It’s also right next to the Anaheim garden walk.

    Awful

    Reviewed by E2105ROmichaela(San Bernardino, California) on Nov 04, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This was the worst experience of our life. The staff was rude and discriminating, the rooms had nothing, and the phones didn’t work. They put false charges on our card and when we called about it they could care less. Do not stay at this hotel. It will be the worst experience of your life!!!

    Can't wait to come back!

    Reviewed by MrsStrack21() on Sep 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My Fiance and I live in Anaheim and decided to come pay the JW a visit for a quick stay-cation. Couldn't have picked a better place to do it! Service was top notch. The Hotel decor is beautiful. While a lot of things in the area are shut down, there really wasn't a need to even leave the property with everything they had open. We enjoyed the sunset at Parkestry with some friends who also loved it. The charcuterie board was SO good along with the cocktails. Coming from working in a luxury hotel, I tend to be on the pickier side when I visit other hotels but they definitely passed the test. Being a new hotel, that is not easy. We will definitely be back!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Awesome Property

    Reviewed by ChiefDennis(San Pedro, CA) on Sep 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It is hard to review a hotel in this Covid-19 travel environment. With limited food and beverage services--if they are even offered in-house--it is hard to do a complete evaluation. However, with these limitations, I did enjoy my visit. Beautiful property, as would be expected for a new JWM property. Valet parking at $40 a night is the only parking options. I did not notice any special Covid-19 precautions being taken here, other than the mandatory mask wearing. Parking has always been a hot button with me and I think the $40 charge is a bit high. I also found the car retrieval time a bit longer than it should have been. The hotel does have food and beverage outlets open but purchased items need to be consumed outdoors or in your room. I ordered a salad with grilled chicken to go, and the charge was around $22. It was good but rather small. Common areas are great, with ample seating and places to relax and contemplate the meaning of life. It is important to note that Reception is on the second floor! I was not told this and wandered around the first floor until I asked a staff member and was directed to the elevator to the second floor. The room was comfortable and nicely appointed. It is a treat so sleep in a new Marriott bed with awesome bedding! Bathroom is nicely designed with separate tub and shower. The several staff members I chatted with were all extremely friendly and helpful. Everyone did an impressive job. If you want an upscale property to compliment your Anaheim visit, the JW Marriott is a good choice. Parking charges notwithstanding, this is a wonderful lodging choice.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    N/a

    Reviewed by 545templed() on Sep 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Absolutely amazing! Great experience, she was very prompt, and professional! Usually with this type of experience the person just does their job, but I felt as though she went above and beyond! Thank you!