Hyatt Ziva Los Cabos reviews
12627 TripAdvisor reviews
Great resort, get the right room though
RalphsMH (Medicine Hat, Canada) on Mar 23, 2024
Great resort, beautiful and clean and great staff. Food was really good everywhere and lots of options. Our room didn't have a balcony like other rooms at the same level as ours. Plus, we were a couple and we looked out on the kids pool area. Should put families in building 2 by kids and teen club and couples in building 3 by the adult pool Would only make sense. Highly recommend the property though, just didn't like the room location. It did have 2 bathrooms and a sitting room and if in the right area would've been great
Excellent vacation location!
Adventure793677 on Mar 23, 2024
Great resort! The pool and cabanas are worth the expense. Service is top notch! Beautiful setting and presentation during meals. Couldn’t get enough of the champagne and French toast! Spa is worth the it as well. Puts the final perfect touch to our great family vacation!!
Be aware about ridiculous mini bar policy and being questioned in a rude way
Lin Y on Mar 23, 2024
We have two rooms with 7 guests 3 are children, it is hard to believe that we have to beg for chips for every guest. We were told each room can be offered 3 bags of chips per day. We have been to Mexico few times, Hyatt Ziva is the only all inclusive resorts has such a ridiculous snack/mini bar policy. The guy who answered phone was rude. We ordered 10 bags of chips on the first day but got refused, we then ordered 5 bags on the second day. The guy who answered the phone teased us and asked back “ not 10 bags?”. When we asked him if we can order 10 then he said “No”! Then why did he bother to ask? Nobody comes here to take advantage of your chips and being treated in such a rude way. We spoke with a supervisor, he ddin’t offer much help. The same problem happened during our entire stay. The guy repeated his mini bar policy every single time when we call. We will not recommend this resort to any family and friends at all. Please keep in mind all inclusive means all inclusive. Food and beverage should be included even we order 10 bottles of tequila.
Excellent Facility
ravisuny08 on Mar 23, 2024
Perfect place for a family vacation. This place has to offer for every age. Loved the service and food. I would highly recommend this place. It's a complete package with stay, food, drinks, and excellent service of staff as soon as you enter the place. Did not have any trouble reaching as they also offer transportation. Very professional and efficient staff. LOVED IT !
Nice place for the price
Happiness653356 on Mar 22, 2024
I really enjoyed my 3 day stay here. The staff is accommodating and friendly. The food is good for the price although the coffee bar quality was just ok. Coffee wasn't that tasty but the staff made everything better! The beach is clean and beautiful. The evening entertainment is fantastic! I loved the dancers, singers and one dancer named Eri made our trip very memorable with her kindness. Rooms were well appointed, pillows were comfortable. Felt safe. Glad I could experience this resort. Thanks!