Pueblo Bonito Sunset Beach Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    What to expect (based on 14391 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Best staff ever

    Reviewed by JosephR2643(Prescott Valley, Arizona) on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful resort, well maintained grounds; and the most wonderful, warm, and friendly staff! Service at the Sky Pool was prompt, friendly, and gracious. Everyone we interacted with seemed genuinely pleased to have us as their guests. They put the “hospitality” in Hospitality Industry! I have to give a special shout-out to jitney driver Daniel “Danny Boy” - he was amazingly accommodating! Even though he was off-duty (we found out later that he’d already worked a couple of hours past his shift), he noticed I was limping slightly from an earlier toe injury, so insisted on bringing us back to our room. What a pleasure! We’ll be looking for him for the rest of our stay!

    20+ visit to Sunset Beach

    Reviewed by suzy4321(Seattle, Washington) on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have been going to Sunset Beach for 15 years and sometimes twice a year. I love it there, it feels like I'm going home. The resort is in amazing shape, it is older so you have to take that into consideration but again it is in amazing shape!. Everything was perfect but the one thing is that at the main pool bar the service is extremely slow as they only have a couple bartenders and they have to serve the people waiting at the swim up bar as well as make drinks for all the wait staff serving everyone around the pool. I saw a lot of people order their drink and an extra shot on the side. Also if you do the all inclusive they are very very picky about signing out totally of your meal plan by 12pm SHARP. NO EXCEPTIONS. I ordered food around the pool at 11:40am and told the waiter I needed to sign and he nodded, walked away I assume to place the order and never made it back by 12pm for me to sign so we just left and I was not charged for the food but make sure you do it with plenty of time to spare. Other than those 2 items I cannot say enough about this place.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Loved it!

    Reviewed by nancylY3621SS(Riverside, Missouri) on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed a week at this resort. We loved it! The beds were comfortable. The view was great. 4 restaurants were very very good. The best was our server Alan at the pool, everyday he greeted us with a smile, always checking to see if we needed anything. Will go back and sit in his area everytime!

    Excellent place to stay

    Reviewed by pollyreardon() on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A must stay....totally recommend Pool - 26..OMAR is quite the BEST!!! OMAR's service is quite outstanding. The pool is wonderful in all ways! Ask for OMAR!! He does everything to make your stay enjoyable!!!

    Pueblo Bonito Sunset Beach

    Reviewed by C8089SXchris(Vacaville, California) on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Outstanding Resort from start to finish. Easy Check in. Great bars/restaurants/pools etc. Rooms great size. Great Staff. A+++ Location is perfect for traveling anywhere in area. Beautiful Resort from start to finish.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5