Pueblo Bonito Mazatlan Resort reviews
3395 TripAdvisor reviews
Pueblo Mazatlan
Tom K on Mar 19, 2024
Resort is very peaceful and service is great! Not typically crowded, can always find chairs at the pool or beach. Love Piscados for dinner! Joel is an awesome server, make sure to find his section! Food at the other restaurants is very good and great service. If you want to buy jewelry on the beach, only buy from Lenard.
What a gem
mahorn2005 (Kansas City, Missouri) on Mar 19, 2024
This was our first time staying at Pueblo Bonito, Mazatlan. In the past we had always stayed at Pueblo Bonito Emerald Bay. We loved the two weeks that we spent at this resort. It’s nearby several good restaurants and fun shops. It’s also directly across the street from a really good massage place that we visited frequently. It’s easy to get an Uber or hop on the city bus when we wanted to go to the Golden Zone or Old Town. When we reflect on our stay, one of the things that stands out most is the staff at the resort. Our waiter at the south pool, Joel, was so impressive. He was always busy, working hard to take care of his guests, but somehow he made us feel like we were his only priority. He would even remember what we had ordered the last time we had been at the pool. What a professional. He was amazing! The staff at Cilantros was also very impressive… We were celebrating our anniversary during our stay, and the staff had a special celebration planned for us complete with hats, songs, and special drinks. Thank you Pedro for making our anniversary so special! You are the best. Also, a special thank you to Fernanda, who kindly helped us through a bump in the road that we experienced during our stay. Fernanda’s thoughtfulness and professionalism was greatly appreciated. All in all I can’t say enough good things about this resort and it’s staff. Can’t wait to get back there next year!
Pueblo Bonito is EXCELLENT!
Melanie C on Mar 16, 2024
This was our 3rd trip to Pueblo Bonito Mazatlán Beach Resort and we will be back again next year! This resort is absolutely excellent. The food is amazing, the drinks are great, and the beach is incredible. The staff are also amazing; Sebastian, Ricardo, Juan, and Iker are so kind, fun, and provide excellent service! Cilantros has amazing food, the breakfast has amazing French toast and omelets, and for dinner at Cilantros we love the imperial shrimp and garlic mushrooms! We love Pueblo Bonito and cannot wait to return next year!
PB Mazatlan review
marjv2019 on Mar 15, 2024
We loved every minute of our stay at PB Mazatlan! Mostly because of the staff! Patty is a great help every year with our accommodations! Raul and Francisco greet us the minute we arrive! The front desk staff-Sofia, Gilberto, Aaron, Daniel, and Carlos are so helpful and always have a smile to greet us!! Jaz, Edwardo and their helpers in activities keep people busy throughout the day. The poolside and beach waiters-especially Oscar, Juan, and Antonio, are very attentive to all of our needs! Everyone here goes above expectations! This place feels like home!!! There are may good restaurants within walking distance, so no need for all-inclusive. It is a beautiful property-always spotless- with a great beach. The sunsets are a beautiful way to end the day!
Great Relaxing Nice Hotel
Tee7615 (Los Angeles, California) on Mar 14, 2024
My boyfriend and I went to Mazatlan for a nice vacation and this hotel did not disappoint. From the movement we checked in Carlos Ortiz from the front desk made us feel so welcomed. He gave us great recommendations of what to do, see and eat. Everyone one was so nice and helpful. Hotel was clean, nice and restaurants were great. Location was okay. It is a 5 minute taxi ride from el malecon. You can also take the bus that goes up and down the malecon. Hotel is quiet and relaxing.