Excellence Oyster Bay

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 2227 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Excellence at Excellence

    Reviewed by Marcus615(Nashville, Tennessee) on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I've traveled to a lot of places in my life but The Excellence Oyster Bay by far had the best service that I've ever experienced. Everybody that worked there took the time to get to know their guest and treated us like family. My wife and I will definitely be coming back to visit.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Best couples resort by far!

    Reviewed by r0sel527(Long Island, New York) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel exceeded my expectations. They were so friendly and accommodating. And as a strict vegan it’s usually hard to find options, but not here. Pools and beaches were beautiful, out room was awesome, the spa was worth every penny and the restaurants were great!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Perfect place for a couple looking to relax with beautiful views!

    Reviewed by Anna B() on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellence Oyster Bay by far exceeded my expectations. The property itself were beyond beautiful and maintained perfectly! The food offered a variety and can satisfy the most picky eaters (me). The staff was very welcoming, friendly, and more than happy to go out of their way for you. We were excellence club and I recommend it. If you want a relaxing vacation where you feel like you are the only ones there this place is the place for you. With multiple VIP areas and pools it never feels over crowed. The main pool does offer entertainment and games which isn't our thing but the other guests seemed to really enjoy it. I would personally like to thank a few staff who went way above and beyond to make this trip special and make us have an excellent time. Thank you to Chef Franklin at the Spice restaurant, your food was the best meal we had during our stay and the entertainment performed by you as well as your personality really made the experience one to remember. Thank you to Michael the security guard for always being friendly when we came to the club and helping me with directions! Crazy Kenny, I understand how you got your nickname you make everyone laugh and have a great time. You are truly one of a kind and the life of the party, thank you from Anna Montana and The Hit Man :) Alex we will truly miss you, you are so kind and caring and were always a great person to talk with! Hueburt you are one of the hardest workers I met, thank you for your dedication to the beach it truly shows, We loved learning about the Jamaican culture from you and just getting to know you. It was always a pleasure running into you. Antonio thank you so much for finding me and bringing me the vinegar! Yes I did encounter a jellyfish but rest assured the Lifeguards at excellence (Antonio) in my case found me limping to the shower and was quick to get me the treatment I needed. One application of vinegar and I was good as new to enjoy the rest of my day. Also thank you for checking up on me later to see how I was doing. As part of the excellence club perks you get a complimentary aqua circuit and please take the time out of your trip as it is so worth it! Also Request Mark he was amazing, very informative and relaxing, he also gave me the best neck and scalp massage. I do wish they sold the face mask they provide in the steam room, my face has never felt better. Thank you Shamoya we truly enjoyed getting to know you during our anniversary dinner you have an amazing personality and we enjoyed being in your company. All of the staff at excellence were amazing but two women went over and beyond my wildest dreams to make our trip special. We met Jizel at the Spice restaurant as she was our waitress and then again she provided excellent care for us at the Oregano restaurant where we met Keri Ann. These ladies are so special in the way they go over and above for every guest. They knew it was our anniversary and asked us to stop by oregano before we went to our romantic dinner. We were so surprise to be served a specialty salad and cocktail of Jizels making and serenaded with a beautiful song sang by these special women that nearly brought us to tears! It was truly moving! The only thing I would like to see different next year when we return is menus of all the restaurants posted outside the restaurants or better yet printed in the binder in the room. Other than that it really was the perfect vacation.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    So amazing

    Reviewed by Kara P() on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This place is more beautiful than I could have ever imagined! Excellent service and amazing food. Kyash and crazy Kenny are our favorite, they kept us very entertained. We will 100% be back, already can’t wait!

    Not Excellence standards

    Reviewed by tnut1962(Houston, Texas) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We have been staying at Excellence Resorts for the past 6 years - Excellence Playa Mujures. Oyster Bay is NOT up to their standards. Beach House suite HOT - AC cuts off when not in room automatically!