Sandals Montego Bay

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 7040 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Perfect!!!

    Reviewed by Pamelafreshour() on Aug 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I absolutely loved every second of our first Sandals trip. Everyone was so helpful and kind and appreciative. We are grateful to everyone. We also appreciated how helpful and accommodating to my husbands gluten allergy. We will be back!!!!

    SANDALS MONTEGO BAY- WEDDING- 07-08-2020: THE CARRS

    Reviewed by jlacy30() on Aug 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sandals Montego Bay Resort!!! ?? – SOOO much LOVE on one island, I tell yah!!! Where do I begin!!! my (now) husband and I got married in Jamaica (just the two of us) at this resort on 7/8/2020 and it was every bit of amazing despite the weather. I honestly would have not picked a better resort/location if I had the chance!!! Now, picking a different month to have our “wedding” in?- then, yes!! Especially, since it was going to be my wedding day, and I lovee to wear make-up while styling and profiling on the beach. And as most may know, (make-up) and (heat) just do not mix! however, prior to my wedding starting, I had to wipe all my make-up off and I was not as (polished) as I wanted to be for my wedding day. Most women make sure that no matter what, they have their make-up done for their wedding. so, this was a huge bummer to me and the ultimate mood changer, mainly because it was my wedding day. Which is one of the many reasons why SMB resort is The Bomb.Com! Big thanks to Kevin our (videographer) and Derry, our (photographer) at the resort because they both captured extremely dope #moments of our special day from start to finish and everything came out extremely beautiful despite the minor events that were out of everyone’s control, like the weather! Beyond the uncontrollable, I am so in love with our wedding photos and wedding video that I cannot wait to have most of our pictures blown-up for our new home. super geeked! the #1 person, I would like to tip my hat off too, and give much gratitude too, along with many kisses and hugs is our wedding planner “Tiffany Laidley”- ! When I say she is “overly” amazing!! She is just that! the moment we met her she became part of our family- lol that’s how much my husband and I loved her! She did her absolute best accommodating our every need in every way that she could. She was so loveable and friendly! The support she provided us at our wedding was the icing on the cake!! I can write a book about how #dope she was! Jermaine (supervisor in photography/videography) was the coolest guy ever- he did an excellent job at accommodating our photos and video request including the customer service representative named “July Quan”, who also did an amazing job and had patience dealing with a customer like myself and all my request. not to mention- our greeter- “Jason King”, who had assisted w/ our bags and showed us around the resort. He was so pleasant and answered all our questions and gave us a great vibe when my husband and I first arrived. He even checked on us from time to time to ensure that we did not need anything-just fantastic service. Our entire stay was a vibe! Sandals Montego Bay is such a great place to get married and still have a lot of fun in the midst. multiple parties, concerts, pull parties, etc. we met a few Jamaican friends while we were down there and they all worked at the resort and they were such beautiful souls (Rushane Campbell, Sapphire Johnson, and Melisia Charles)- they were all extremely welcoming and eager to assist in any way possible. My husband was scared to get on one of the excursions with me and in order to do the excursion that I wanted to ride, you had to have a partner and Melisia (worker at the resort) was extremely kind and eager to do it with me and that had made my entire day. Also, the food was good as ever! It is a must that you reserve a spot at (all) the restaurants immediately stepping onto the resort because they book extremely fast!! however, the best places that are a must eat, would be (#1 Butch’s steak), (#2 Cucina Romana) and the (#3 the Jerk Shack), which were “our favorites”!! The resort has very beautiful scenery, a lot of beautiful areas to take photos and capture moments. the nightlife is beautiful, and I love that they have a swing set in the ocean, amongst other things. It is a perfect resort to be romantic and have honeymoon type vibes and perfect to have a party like vibes all in one. It was literally so many things you could do, I cannot wait to return for our 5th anniversary of being married. we are making this our “Anniversary spot”!- so worth it!!! ??- WE HAVE ALSO ALLOWED THE RESORT TO USE OUR PHOTOS FOR FUTURE DISPLAY BC WE LOVED THEM SO MUCH!!!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Nice resort ....taking great pre cautions during covid!

    Reviewed by Colleen W(Doylestown, Pennsylvania) on Aug 07, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We are not all inclusive people but this was the only option during this crazy pandemic! The property is lovely...our room was in bldg 12 which was a walkout beach front ...I also loved bldg 18! There was plenty of room to spread out away from the main pool area where there wasn’t much social distancing...the pool was crowded as well as hot tub! We stayed far away! Butches was our favorite restaurant Andre was great greeting people stopping by the tables to ask how our meal was etc and he was constantly cleaning ,Latrica was a great waitress! We also loved Latitudes beach bar Rajiz was great as was Cassandra!Their was hand sanitizer everywhere staff had to wear masks but most guests did not ! We took the Catamaran snorkel trip which on,y had 12 people and it was very nice and clean. Everyone is soooo friendly in Jamaica ! I highly recommend spending the extra $ for Club Mo Bay....people were waiting up to three hours in line for immigration ......we probably won’t do another Sandals but I have no complaints !

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-4

    Amazing resort! Amazing staff!

    Reviewed by AKiser20() on Aug 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great experience at this resort. We were there for our Weddingmoon and it was perfect! We fell in love with all the staff but a few really stood out and helped make our trip extra special! Our butlers Oshane and Rajiv, these guys went above and beyond and we hope to get them again in the future! A few of our favorite bartenders were Rajiv Johnson, Dane Brown, Andrew and Marvin!! These guys kept us laughing and entertained and never disappointed with the drink recommendations. Latitudes and the Piano bar were our favorite hangout spots because of these guys! Even with all the COVID mess going on we felt completely at ease. They are very strict when it comes to the safety measures that has been set. Our wedding was perfect in every way! The people that made up our wedding team impressed us so much. You can tell they really take pride in their jobs. Sashana was our coordinator, she is amazing at her job! Trevon from the spa did my hair and makeup and done a phenomenal job! My hair looked just like the picture i showed him. DJ was our videographer, what a hard worker! I can't wait to see our video. Omar was our photographer, he done so well we had to up the photo package we had purchased. O'Brien was our server. He was the best! So funny but yet so professional! Every single person named left a lasting impression on us and we will never forget them! The resort is beautiful and the amenities are great but it's the people that make this place special!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    July 29-Aug 3rd

    Reviewed by TayGrant24() on Aug 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We absolutely loved our stay at Sandals Montego Bay! We are from Texas and had to submit a negative Covid test and get travel authorization, but it was all worth it! Going through the airport in Montego Bay was much quicker than we expected with the health screenings etc. Our Butlers Wilson and Grandville were great! They saved our chairs every morning, brought us breakfast and lunch, took us to our dinner reservations and got us anything we needed. Vince, Naseen and Mark at the bar between Soy and Butches make the best drinks in the entire resort! They are so funny, and you have to ask Naseen about his straw games. Renaldo at Oleander was so kind and had amazing service! He made sure we picked the best meals and were stuffed full before we left. All the food for the most part was great! Butches, Soy and Oleander are by far the best restaurants. Stewfish has a great view though so make sure you go around 6PM. The playmakers were great during the day and night keeping everyone entertained. Ramone was so hilarious and quick witted with his commentary during the games. I got sucked into playing one during the day, but it turned out to be fun! Lisa was adorable too. With the excursions being limited to only two because of COVID- definitely take advantage of the water sports. Kayaking, hobie cats, tubing, paddle boarding. Everything is easy to access and you won’t regret it. We plan on going to another Sandals in a different country next time just for a change of scenery, but given the chance we will definitely be back! Oh and this is our second Sandals Resort with the first being Sandals Grande in St. Lucia five years ago. :)