Seralago Hotel and Suites Main Gate East

2.5 star rating

This hotel is rated between 2 and 3 stars. 2 star - Budget accommodation with limited facilities and services. 3 star - Standard accommodation with basic facilities and limited services.

    What to expect (based on 3885 reviews):

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Mini vacation

    Reviewed by charliv2021() on May 04, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Clean beds, clean room, needed some up keep but overall very satisfying. Great pool and hot tub. Convenient location to attraction. Wish the playground could of been available, however thankful for keeping my grandbabies safe.

    Mrs johnson

    Reviewed by Greatnanatu(Miami, Florida) on May 03, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Loved the room. The staff was nice. Just had a great stay. Pool and hot tub was nice. Glad I knew to bring my own towel. Was nice that all was in walking distance. Game room was nice. Check in went pleasant. Great time all the way around ok

    Horrible

    Reviewed by AbbyG365(Brandon, Florida) on May 02, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Never stay here this hotel should be demolished, I asked for a refund Hotels.com wouldn't give me one cause there is not live person to speak too, room smelled like urine and feces, rust every where door wouldn't close floor dirty, they should be ashamed.

    You get for wat you py

    Reviewed by felixgP3007YV() on Apr 29, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I ben here for more over a month and yes is out dated but for 30 dollar per night next to old town kissimee is the best deal i got few more weeks off work in the area and yes i. Staying here people stop complaining if you want 5 star hotel go to Marriot or Hilton

    Bad

    Reviewed by janet m(Pembroke Pines, Florida) on Apr 26, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Everything was destroyed.Door for bathroom,outside door.Everything was outdated and old and smells old.I don’t understand how they continue in business like that.Staff was nice so that’s the only good thing but room was a mess and after one night i was itchy so not sure if it was something in the bed or not clean enough sheets.