Arizona Grand Resort & Spa

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 367 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    I stay at the Arizona Grand monthly for business travel. This resort always goes above and beyond expected services.

    Reviewed by JLSolutions() on Dec 17, 2018

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From Luz Baar to the complete hotel Staff. I always feel welcome and the services are impeccable. Luz always greats me with a smile and goes out of her way to make sure my stay is complete. The Bar tender called me by my name during my stay and the Hotel cleaning room service is always great. V111 was my last stay.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Watch Oasis Hours for accuracy

    Reviewed by 755cathleens(Gresham, Oregon) on Dec 16, 2018

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I love this resort. I've been going to this resort for 14 August's in a row. The thing I've noticed is in the winter they list their waterparks hours as longer than they have been in August. In prior years, in the winter, it has also said "all features open" then the second week of August when I've been there, they rotate them. So if you were wanting the kids to use the slides while you float in the lazy river, like I was, they weren't open at the same time because they rotate when they are open. I noticed today Dec. 16th, 2018, the calendar stops at May 23rd, so if you're looking to make plans for summer (June through August). I'd recommend watching the website's hours of operations for the Oasis Water Park. Write down the hours and the availability of the features (see if the website says they rotate or full features) then if it doesn't match what's happening when you get there, please let Tripadvisor know so others are aware and aren't disappointed when they get there. I only rate this resort as "poor" because I feel the calendars for summers have been misleading but if they provide the calendar through August and they make it accurate, I will be happy to change my review. Love to have others help report if they find discrepancies too. Oops, one more thing, I was allowed in the room before the minibar was inventoried. That means that if someone was dishonest, the people checking out could have been charged if I'd taken anything. I didn't take anything of course. I called for my minibar to be inventoried before I left. Not comfortable with the system.

    Individual ratings:

    Location

    Location-4

    Service

    Service-3

    Value

    Value-3

    Wknd away for a wedding

    Reviewed by caroleanneg255(Seattle, Washington) on Dec 11, 2018

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This resort is huge, so huge it took 30minutes to find our room. The room is fine, basic furnishings, nothing special. A bit of a ghost town this time of year. Never saw another guest the entire stay. No room service is a big negative for me. Would not stay here again. Although the price is not bad for what you get.

    Wedding Weekend

    Reviewed by staciebecker() on Dec 11, 2018

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The location was great and we loved how everything was close. The food at the resort was just okay - nothing spectacular for the price. The bar also closed pretty early. The rooms were nice and spacious, even if you have the smaller suite. Easy to get around the resort, as well.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    My 3 day stay for business

    Reviewed by Jlw35771() on Dec 10, 2018

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a excellent stay, the grounds were pretty and well kept, the food for the conference was the best I ever have had, the rooms were very nice, and the pool/hot tub were great. It is a great place to stay!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

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