Blue Chairs Resort by the Sea

2.5 star rating

This hotel is rated between 2 and 3 stars. 2 star - Budget accommodation with limited facilities and services. 3 star - Standard accommodation with basic facilities and limited services.

    What to expect (based on 644 reviews):

    Cleanliness

    Cleanliness-3

    Location

    Location-4.5

    Rooms

    Rooms-2.5

    Service

    Service-3

    Value

    Value-3

    5 most recent TripAdvisor reviews:

    First Time But Not The Last!

    Reviewed by cgj479() on Aug 04, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My first time in PVR and the staff at Blue Chairs made it a memorable one. Absolutely one of the most friendliest and helpful staffs that I have ever come across. Miguel at the front desk made our checkin and stay great...Francisco, Fernando and Lola on the rooftop bar catered to our every need and made it a great time. Thank You Gio and Angel at the restaurant, the best waiters and staff you could ask for! I definitely have a new favorite city and will be staying here again!!!

    This place needs maintenance

    Reviewed by charlierZ1249OR(Puebla, Mexico) on Jul 01, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This place is terrible outdated, it urgently needs maintenance. Just look at my pictures... the alleyway completely dark at 3 pm, not even the door well painted... The plants on the balcony are dead and the handrails are broken-rusted. ... the faucet on the toilet continuously leaking. Cheap linen and very poor room amenities. On the other hand, the views from the terrace bar are amazing and the beach is great... they service is ok, nevertheless the drinks are pricey... but you have a spot available if you are staying on the hotel

    Individual ratings:

    Service

    Service-2

    Value

    Value-2

    non existant foot service

    Reviewed by paul m(Puerto Vallarta, Mexico) on Jun 21, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We have had enjoyable drinks at the seas side patio. They push the drinks but food service is almost non existent. Twice we have had to pay our drinks and walk out before our light food was service. An order of French fries should not take 40 minutes. We have been going the patio regularly for 6 weeks for drinks and snacks. Food service has been very slow. June 21 we went to the roof top patios for drinks and food. DRINKS were slow because the bar tender was playing with a scantily clad female who seemed to be a frequent freebie. The food service was almost 50 minutes and then the salads appeared but no French fries. We had booked a taxi so left refusing the food and went down for our taxi. The yellow taxi was not there and even when the hotel desk phone we waited 20+ minutes and no taxi apparent for our 9:30 reservation. Even the TAXIS do not wish to service this hotel. The is the second time they have refused to dispatch a taxi to Blue Chairs. The staff confirmed a taxi should be there in 5 minutes. after 20 non appeared. My physically handicapped friend and I at age 80 walking with a cane had to walk uphill home on dimly lit streets for 45 minutes. Do not go to this place if you need to eat or need a taxi home. One time an embarrassed service person drove us home. I will be reporting this dangerous situation in old town Puerto Vallarta to the Canadian Consulate who I hope will issue a travel advisory against evening time visits to the BLUE or, GREEN CHAIRS OR BEACH AREA TAXI SERVICE SEEMS TO AVOID THIS AREAS!

    Individual ratings:

    Service

    Service-1

    Teacher and artist

    Reviewed by tatsster(Duncan, Canada) on Mar 21, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I stayed at the blue chairs resort March 8 - 16. I was a bit nervous to stay there because of the bad reviews. It was fine... if you are expecting 5 star don’t stay here. The hotel is old, but my room was clean with plenty of towels delivered daily. I was in the front tower with a partial ocean view. The hotel is tired and needs some work,but what do you expect for $70.00 Canadian a night. The staff was nice. The concierge was so friendly and nice. There is loud music on the roof top everyday with performances and happy hour, but it’s over before 11:00pm. I often watched the shows and had a drink up there. I have been to Puerto Vallarta before and stayed in a hotel away from the beach. I was very happy to stay at blue chairs for location and price. The hot water was slow to come, but I always had hot water. Wifi worked best in the lobby. Again don’t expect 5 star, but good location and good price with friendly staff.

    Better than feared

    Reviewed by Bdway82() on Mar 05, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We were worried after reading the reviewers and I guess pleasantly surprised that some of them did not come true. Staff are were friendly, Internet is fast and available in the room, we had towels and sheets and the room was ready when we arrived (at 6pm). But the place needs maintenance. Although the front desk said that the hotel was booked, we saw several unoccupied rooms. We assumed that these rooms are not habitable due to maintenance issues. Our sink was not connected and flooded the bathroom but the plumber on staff came and fixed it right away. The toilet roll holder had fallen off and the towel rack will be next. The floor was never wet mopped. Some areas have become dumpsters such as one of the top roof terraces. The lounge chairs by the main pool are worn and the hot tub has long been out of commission. The resort lives on its reputation but with major maintenance it will soon be history