Grand Palladium Vallarta Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 7991 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Fun Family Vacation

    Reviewed by B2259BDericab(Los Alamitos, California) on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Such a fun family getaway during Spring Break. Our kiddos are asking when can we return. Our kids, ages 11 and 7 had such a blast at the kids club with Daihna, Ricky, and Marcela, and asked to go back each day. I kept checking in to see if they wanted to come back and hang out with mom and dad but they had so much they were fine without us. The kids got to participate in a full stage production one evening and it was super cute seeing them on stage with costumes and everything! It was an unforgettable experience!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Amazing getaway for my family. Exactly as advertised. We loved it!

    Reviewed by sthnbelle25() on Apr 07, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We visited the Grand Palladium Vallarta over spring break and had a wonderful time. I travelled alone with my 2 daughters and upgraded to Family Selection to help make sure we were safe and sound. I had no need to worry! The staff was incredible. We had concierge service on demand and were recognized throughout the entire resort by name. Manuel and Gerardo took care of our every need at the pool (drinks delivered without requests, towels spread in the spots with the best views, even a pineapple smiling face made with other fresh fruits for my girls), and the massage at the spa was fantastic. We were literally spoiled! The hotel was immaculate and all Covid precautions were carried out to the letter. Tests were provided on-site for our return to the US. We had dinner at all four restaurants and loved them all, plus enjoyed the buffet options for breakfast. For lunch we had tacos, quesadillas and burgers from the exclusive Family Selection poolside snack bar. The location’s quite remote - about 45 minutes from the airport - but absolutely stunning. We loved that it felt secluded but still offered every amenity. I felt our stay was 100% worth the investment. We’ll be back again and again.

    Outstanding Stay

    Reviewed by G2349PFjennyb() on Apr 07, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort was fantastic, but the staff made it outstanding. Julian in guest services helped me avoid 2 self-induced meltdowns and took care of everything I needed. Patricia, at the main bar by the sports bar was fantastic. She helped us navigate the events of the day. But Armando, at the adult pool, made the trip the absolute best it could be. He knew what everyone was drinking and made sure our drinks were never empty. He was kind and personable and funny. He should teach seminars on great customer service. -Jenny B.

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Fun in the sun

    Reviewed by Ryan S() on Apr 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We took a couples trip and I was very pleased with the treatment we received, especially during Covid. I cannot say anything negative about our experience. All staff were friendly and accommodating. I particularly recommend seeing Bernardo at the adult pool bar. He always had something special planned for us. A very talented barman indeed. I want to bring my children some day

    Review

    Reviewed by lesliemuela() on Apr 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We attended for a wedding, but used this trip to relax as well. Everything was really clean and the staff was incredibly nice and attentive. The restaurants were good, however they did not serve traditional Mexican food as we had expected. The spa was incredible and very relaxing!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5