Hard Rock Hotel Vallarta

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 7090 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Oscar at the Zen is the Greatest!

    Reviewed by BrianF22(Guilford, Connecticut) on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What a great time I had here with my family. Oscar my waiter at Zen was incredible. The special Mexican coffee was incredible. The attention to detail was incredible. Luis the chef prepared a special tuna dish that was the best thing I had to eat at the Hard Rock. I can’t recommend this place enough. What a phenomenal time. The food was great - the service was great - the entire time was great.

    Puerto Vallarta

    Reviewed by L9609GJryans() on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hard Rock hotel it's pretty amazing. And Luis is even a better server. Highly recommend staying here for a visit to Puerto Vallarta. Good drinks, good people, great service. Amazing beaches and the pool is great too.

    Vacation

    Reviewed by robwynnes(Columbus, Ohio) on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Diane is awesome! She took very good care of us while on the beach! Excellent customer service! Very social and caring! Look for her when you come to the Hard Rock. She is usually in the Hall of Fame area. Can’t wait to come back.

    Canario!!!

    Reviewed by daniehill(Orting, Washington) on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great visit, excellent service! The service at the beach and through the hard rock is amazing. I could not have had a better experience. There were 9 in our group and we were accommodate for everything!

    Ipanema

    Reviewed by Taye N() on Apr 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What amazing service they gave! Oscar and Juan and their manager Juan accommodated us so well even for late seating! We had a young down syndrome child sitting next to us and they went above and beyond to get home something he would like even though they didn't serve it in the restaurant. The happiness on his face when they served him a hamburger!! Priceless!