BlueBay Grand Punta Cana

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 481 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    The vacation ever

    Reviewed by Malik S() on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This place is amazing the a la carta restaurants are very good specially the Japanese. I love tempayaki it was excellent. My rooms was beautiful with enough space. The bar tender guys were very friendly. The pool is nice and clean.

    The best vacation time!

    Reviewed by lyle83(Boca Raton, Florida) on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We spend the better week in the Bluebay Grand Punta Cana Hotel. The pool is amazing.The buffet has all kind of food and you can choose and you will always have been happier with the choice. The room was comfortable and big. The service was the best. We recommend this hotel with 5 stars.

    Lovely staff very friendly

    Reviewed by naviyarrum(Santiago de los Caballeros, Dominican Republic) on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had a great holiday with my family there, the food is amazing with very good quality. The room was with very good conditions big and everything worked perfectly. The staff in all areas was very helpful. I am very for staying there and recommend it.

    Nice hotel with bad management

    Reviewed by Lucka_B007(Ceske Budejovice, Czech Republic) on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Hotel itself is very nice. We had big apartment with 3 bedrooms, equiped kitchen (minibar-refilled daily), whirlpool on the balcony (seems you need to ask to clean it first). There is one big pool and two small - basically for kids, max.depth is 150cm in 10m lenght. There is enough sunbeds with umbrellas around and also on the beach. The beach was big disappointment - during our stay it was full of seaweed (and the workers were not able to clean it in our 10 days stay:-) There is watersport base and when you meet 3 people kiting on 30 metres of coast which belongs to this hotel (framed by 30 boats 30 m from the coast) its not so pleasant for swimming. Staff - most of the staff nice, kind but you have to be very patient. The waiters were the worst - there is 50% probability that you get what you order (or 50% of it:-). Sometimes it takes half an h.to get some drink or food in snack bar...On the main bar next to the reception there was one very rude waitress named Wendy. Her look of hate made us all the time think if to order sth.or to continue to the snack bar. Which was also question not just because of the waiters but sometimes because of the stock. I was shocked that in such a hotel there was no draft beer, Fanta or Lemon juice for few days (they said it was because of some fest which was held there one weekend, but basically every day tehre was something out of stock:-). The best staff was at the reception (especially women there were all the time very helpfull) and in kids club (with Keila and Diana - it was like private kindergaten, usually 3-4kids, no strict plan, you could bring your child for 1-2h. when he/she had mood. But my daughter missed evening mini disco:-). Animation team - nice, no pushy, tried yoga with Pedro twice (it was not really yoga but the massage at the end of the class for all the participants was nice). Food - terrible. Very limited offer. No vegetable for breakfast, limited offer of bakery, generaly no fruit (all the time only watermelon, pineapple and papaya - there was a lot of fruit in juice bar during breakfast but just for show). A la carte restaurants - try the Brazilien(very good), avoid others. Cleanliness - ok. Even though ther are few rughs in the apartment I never so maid with hoover (and we asked for hoovering the carpet in the living room because some previous guest apparently cut his nails there - I think its still there:-). Also they had some problem with cleaning behing the door. But generally it was ok.

    Individual ratings:

    Location

    Location-3

    Service

    Service-3

    Value

    Value-3

    Very good service

    Reviewed by Grisel D() on Mar 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It was my first time there but not my last one, it was amazing to share with good people, they provided me very good service and I appreciate it. The beach is amazing and very clean. The food is very good with plenty of variety. I love it.

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