Now Onyx Punta Cana

My cousin and I stayed in a Preferred Club room w/private pool. The property was gorgeous! The food was delicious, even from the buffet restaurant. The attention and service by the staff (Javi, Jose, Luis, Christian) was outstanding! Not to mention, we also had the best butler, Zorilla. He went above and beyond whatever we asked of him. Even the weather was perfect...image that! We can’t wait to return ??

My family and I had a wonderful time during our stay at Now Onyx! Candy Love, Wilson, Tom, and many others from the Entertainment Team made sure we all had fun activities and events to partake in. Everyone at the resort was so kind with uplifting personalities. Our stay was muy excellente!

We just came back from the resort, having stayed there for 10 days. We really enjoyed our time there, the room was clean and room service/mini bar re-stocking done twice a day. The food was great but what made it for us was the people who work in the resort. Service was great , special thanks to Darma Power who was amazing! Also, the E team did a great job entertaining us, big thank you especially to 8ball, Oreste, Diego, Wilson, Cacao and Chris Brown.

I was truly sad to leave this amazing resort! Everything was EXCELLENTE!! The people here are so nice and friendly, and it never seemed forced. The employees were always smiling, and greeted me by name. I made some amazing amigos during my stay here. The food was delicious in my opinion (the French and Italian restaurants were really good) and the drinks were delicious. I stayed in a preferred swim-up suite with my 2 children and a friend. The room was absolutely gorgeous. The pools and grounds are very well kept and beautiful. My first butler, Mr. G was absolutely wonderful! He made sure that everything was good with us each morning, made our dinner reservations, and was an all-around great person. He had to leave on our 5th day, so I requested Ramon as our new butler. He was EXCELLENT with my children. My son adored him! He too checked on us consistently, and made sure that we were very well taken care of. I recommend both of these men as butlers, as they are truly valuable assets to the Now Onyx team. I would also like to "shout out" David at the preferred club bar, Louis at the preferred lounge bar, and Johan at the preferred family bar. They all were extremely nice gentlemen who kept us laughing, taught me some Spanish, and made delicious drinks. If you are considering Now Onyx vs. Breathless, I would definitely recommend Now Onyx. The drinks were way better, and it was more relaxing. With full access to both resorts, you can still go to the restaurants and parties at Breathless. I liked the overall vibe at Now Onyx much more. Please don't let the recent negative press disuade you from visiting this beautiful resort! I am already planning another trip here for January, and I've never wanted to visit the same place twice.

My family and I had a great time during our stay at Now Onyx! From arrival to leaving there was always someone to help us and something to keep us busy. Before leaving for the trip I was nervous because of everything going on in the news but I always felt safe and comfortable while on the property. As long as you keep your wits about you; you will be ok! My room was a junior swim up and I'm so glad I selected that option. It was nice to have a smaller pool right behind my room to hop into if I didn't want to make my way to the main pools. My room was clean; I didn't have issues there. I do think it's weird that you have to put a sign on your door if you'd like your room serviced. There were a couple times I had to call for toilet paper or towels but other than that I have no complaints with my room. GERMAN was absolutely amazing! He was our Olympus Tour rep and greeted us, helped us book our excursions and made sure we had rides to the airport when it was time to leave. He made the process so easy. He also gave us his phone number so that we could contact him anytime and that was greatly appreciated. German gets a 5 star rating from me he was great!! Johan worked at the bar by my swim-up room and treated my whole family like VIPs! He would come over and asked if we needed drinks or towels. We were definitely never thirsty with Johan so close by. He was kind and patient with us as we didn't all speak Spanish. I will say the other reviews about the food are correct. Although I understand that they have to cater to palettes that aren't used to Dominican food it would be nice if at least one restaurant offered authentic Dominican cuisine.