Secrets Cap Cana Resort & Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4560 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Traveling Book Club

    Reviewed by jasmineo501() on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is the 3rd Secrets I’ve stayed at. The amenities are great. You can make the most of it or just chill. The Entertainment Staff (Mr. Blue and Diva) made sure we were always included in the activities and definitely ensured we always felt that we were at “home”. Janilza made sure we always had what we needed at the pool and checked that we were hydrating and eating enough to compensate for the wonderful drinks. Recommend!

    Truly Paradise !!! breathtaking view , fantastic staff, food, drink and service.

    Reviewed by 616sharonr(Liverpool, United Kingdom) on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Four of us adults over 40, travelled here in August for 2 weeks....omg... !! amazing... this is one of the best hotels I have stayed in within the caribbean, better than Jamaica easily...and Barbados....the people, the food, the exclusive drinks, ( Grey Goose, Anaeo Tequila, Belvedere Vodka and Bombay Sapphire Gin.. top quality spirits... all day every day. Food was beautiful, fresh and tasty in every restaurant day and night... I literally couldn't fault anything about this hotel and its rooms, food, drinks service or facilities... the people here made this holiday for all of us including WANDER.. from Rosewater Belkis... and Rigerberto omg they ALL went above and beyond for service and made our holiday . so did our butler Jose who also added some finishing touches to our room. Amazing holiday and I would definitely return with another travel agent. 5* food and service

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Fantastic time!

    Reviewed by Michelle E(Bury St Edmunds, England, United Kingdom) on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What is there to say I love love loved Secrets Cap Cana! Can’t fault anything. We were lucky as it was slightly quieter than usual but it was perfect and chilled. Our Concierge Leonardo was so helpful, he made sure we had a daily update of what was happening on the resort and was always there on hand when we needed him, so much so we called him the genie! All the staff were very friendly and couldn’t be more accommodating. Our room was very spacious and had everything we needed. I would go back tomorrow!

    25th wedding anniversary

    Reviewed by zigmyester(Readsboro, Vermont) on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This place is truly heaven on earth. Can't say anything negative about it. Charles our butler was very helpful for everything we needed. The what's up app was great way to communicate with him. We are beach people so we really didn't go to the pool. Our beach server Doris was always there to get whatever we needed. And the beach entertainer The Cat and Diva were very fantastic. All the restaurant staff were awesome. Very fast and friendly service. We did the deep sea fishing excursion and caught tons of fish. We even brought one back and the resort cooked it special for us. We did not do preferred. I honestly can imagine they doing anything better. If you want the most relaxing vacation this is great choice.

    Our Honeymoon Was Unforgettable!

    Reviewed by Kaitlin K() on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We chose Secrets Cap Cana for our honeymoon, and we did not know what to expect. From the moment we arrived, we were pampered! It was beautiful, relaxing, and created the perfect and unforgettable honeymoon. The staff did such a great job providing what we needed when we needed it. From our personal staff member Charles to the entertainment expert, La Diva, everyone remembered our names and made sure that we had what we need it. They created such a personalized experience that we felt like we were the only ones they were looking out for. The beach, pool, rooms, and other facilities were beautiful. We did a room with a swim out, and it was incredible. The natural surroundings are beautiful, and the upkeep of the facilities are great. In addition, the facilities are spread out enough that it does not ever feel crowded. The food options were tasty, and we never had a wait. We planned to do every restaurant for dinner throughout our stay, but we enjoyed El Patio so much that we went back a second night. We also used the room service for In-room dining several times. It was such a treat. When we did eat at restaurants, the waiters and waitresses did such a good job of making sure that our drinks were full and we had what we needed. Secrets Cap Cana created an incredible experience for us on our honeymoon, and they will do the same for you no matter the occasion. I would highly recommend this resort for your next vacation or special occasion. I hope your stay will be as memorable as ours.