Iberostar Tucan

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 8857 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Thanksgiving Getaway

    Reviewed by MarianaBhUsa(Nashua, New Hampshire) on Nov 30, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed for a week at the Iberostar. Got the upgrade to stay at the ocean front, room 1010. Pros: beach is AMAZING! nightly shows were great Cons: lack of a pool bar, pre mixed drinks, food was almost the same everyday- not sure if they are cutting costs due to Covid... I know the entire Tucan side was closed down. Overall the beach was amazing, resort is a bit outdated... I found the pool here being one of the deepest I ever seen in a resort, which I didn’t like. The deal breaker was not having a pool bar on the main pool.... Shakiro and Mr Flowers were so much fun with the activities!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    Return Trip

    Reviewed by MayBerrie(Iowa) on Nov 27, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We visited Tucan for our second time in March 2020 and we took friends along with us to see it. This resort is wonderful! We have enjoyed all of the Iberostars we've been too. The pool area and how it connects to the beach area is so beautiful! We enjoyed the large size of the pool but it is a little deeper than what we like. It was nice to have the little kids swimming area and adults swim up bar separate from the main pool. The jungle environment is why we chose to return to this resort - and the wildlife and trails were still so impressive. We love the open air theater, lobby and dinner areas. Absolutely the best feeling to have the outdoor experience and free feeling all throughout the resort. The rooms were very clean and comfortable and the water dispensers were nice. The restaurants had good food - not amazing, but definitely good. The kids loved the ice cream station and we loved the bar on the beach. Unfortunately, the week we went, the resort ended up closing only a couple days after we left - due to the pandemic - very strange to have a resort almost to ourselves and a somber feeling the last couple days there. Very pleased with how the staff kept upbeat and tried to keep everyone happy. We can't wait to return when all things are good again!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-4

    Value

    Value-4

    Amazing resort!

    Reviewed by B1467PLjuliam() on Nov 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We absolutely loved everything about this resort!! The staff was so helpful and friendly!! We will definitely come stay here again! Would highly recommend it! Sergio and Ramses were very sweet! Amazing

    Best vacation

    Reviewed by tatianag147() on Nov 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed at iberostar resort and was so beautiful! The room was comfy with a nice shower. The entertainment team was so much fun, especially chris(mr. flowers) and Alejandro. They made our stay eventful. The food was delicious and the waitresses and waiters were exceptional

    awesome vacation

    Reviewed by rebeccagB1629QL() on Nov 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The service was amazing. Everyone was very helpful and attentive with all of my needs. The hotel is an amazing resort. The room was very comfortable and clean. the entertainment team was awesome. Especially Chris Flowers, he was so great and hilarious. He made an impact on my trip and will definitely return.