Grand Palladium Kantenah Resort & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    1. Home
    2. Destination Guide
    3. Mexico
    4. Riviera Maya
    5. Grand Palladium Kantenah Resort & Spa
    6. Grand Palladium Kantenah Resort & Spa review

    What to expect (based on 7307 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Kantenah- Mexico

    Reviewed by anthonycZ5715DE(Reading, United Kingdom) on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Had a great time, thought the accommodation was a little tied and the lack of a king/queen size bed, what’s the benefit of 2 standard double beds? Room cleanliness wasn’t quite as good as I would expected. Coba-Maya & Xplore trips, brilliant well worth every pence.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-4

    Great choice

    Reviewed by Y5094YPmariab() on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    If you’re looking for great food, excellent service and a top resort you’ll find it here. Our 2nd visit to Riviera Maya, last year we thought our hotel was great, but the Palladium exceeded our expectations. Great restaurants, lovely pools and good drink. Cleanliness is clearly a top priority here. Just loved it, thanks for making our holiday special

    Gorgeous Hotel, wonderful location and amazing service.

    Reviewed by raylovell0410() on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We enjoyed a lovely two week stay. Rooms were outstanding, service was incredible with the exception of a night manager called John (very rude). Overall everything was 5*. Incredible entertainment, with a team that work so incredibly hard. Great food, with so much variety. Outstanding pool area, with very comfortable sun beds with a lot of shaded areas (if wanted). Gorgeous beach, which is maintained every day. Amazing bars, with incredibly staff members! Just be careful of the tequila, it’s Mexican water and takes it’s toll! Overall, I couldn’t recommend this place any higher. We had one blip, but overall everything was terrific.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-5

    Lovely hotel with plenty of bars/restaurants

    Reviewed by LauraM452(Aberdeen, United Kingdom) on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This was our first visit to Mexico and we didn’t know what to expect with it being such a large resort but it was amazing! Our first impressions were wow! It was quick check in with a welcome drink and we were taken to our room and helped with our bags upstairs. The room was lovely however as a couple we were given a room with 2 double beds which wasn’t ideal. Our favourite restaurants over the 2 weeks were the Italian and the Thai! The mexican was a disappointment. The pools were good, we found a nice quiet one near our room but the white sands pool was a lot better. The negatives of this resort was that there was a large group of students that were running mayhem round the resort! We also had a leak in our bathroom roof at 4:30am which took someone over an hour to come look at. We would recommend this resort and would return.

    Amazing Holiday

    Reviewed by vinnyman73(Bathgate, United Kingdom) on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Amazing holiday , resort is amazing. Lots to do and lots of choices for different restaurants and bars. Entertainment excellent and service from hotel excellent. Had a problem with students causing mayhem and hotel staff resolved matter in a very professional and quick way. They went above and beyond to fix the problem and restore my faith and the resort and make our holiday amazing.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5