Secrets Maroma Beach Riviera Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 17342 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Incredible Food, Incredible entertainment, Incredible beach resort

    Reviewed by sobow(chapala) on Jan 18, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Secrets Maroma Beach Riviera received our highest rating of 4 other Mexican Secrets locations that we have visited. The room of over 500 square ft. makes it feel like an apartment. Set among palmed jungle atmosphere, local animals capiberra and coatimundi room freely about the huge property. The food served in the specialty restaurants served by far the most gourmet food. Service was impeccable. There are many pool areas spread out and offer different water activities. The adjoining beach is peaceful, white, clean sand so bright is sparkles, and clean sand bottom Caribbean waters. Entertainment at the show theater each night offered spectacular Cirque de Solei like entertainment. The staff was friendly, efficient, and attentive. Most speak English, although we speak Spanish so that was not an issue. I have NO adverse comments about the resort. MY only adverse comments were on the arrogant US guests who ignored the Covid situation, did not wear masks or social distance. We stayed clear of them and interacted with the staff instead, all of whom were masked with goggles and shields, and who NEVER removed them. I would recommend this resort to anyone wanting extreme value for service and amenities. 30 minutes from Cancun Airport.

    Vacationing Here During Covid - Exceptional!

    Reviewed by AlyCraig() on Jan 18, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had nothing but positive things to say about our trip! It was truly an amazing week & we can't thank every staff member enough for making it such a good vacation! Reuben was our bartender every evening and he was awesome! Carlos was our pool server all week & he did an excellent job making sure we always had what we needed! And Mimi was our top entertainment team member, she always made sure we were having a great time every single day! Overall, our one week stay at this resort was wonderful & we truly would not have changed a thing! We didn't have a single negative thing to say about it the resort and would absolutely recommend it to anyone looking for a clean, safe, relaxing, and fun vacation!!

    Wonderful visit during COVID

    Reviewed by Q2773KVannam(Lancaster, Pennsylvania) on Jan 18, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is the second time we have visited Maroma Secrets in the past 5 years. Even thought a pandemic is going on, we have a fabulous time. Food was fresh, resort was clean, and staff was friendly. We especially enjoyed Eduardo Suarez of the Entertainment Team. He had our group laughing and having a great time, both on the beach and at the shows. We felt very safe visiting last week. Thank you Eduardo for a greattime!!!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    No doubt we will be back!

    Reviewed by sfons(Alberta, Canada) on Jan 18, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First time at a Secrets resort and man, you did not disappoint. I can’t say enough about the fantastic staff this resort has. That is over and above the food and overall ambiance. This resort helped ease our minds while visiting during a pandemic. Temperatures were taken at each restaurant and extra measures of wiping surfaces and chairs down helped. And the staff wore masks all of the time despite the warm weather.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Amazing Resort

    Reviewed by kyleyarush() on Jan 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a fantastic stay. Everything was absolutely top notch. Food was great for an all inclusive, best 80 min massage of my life at the spa and a wonderful staff. Eduardo from the entertainment team was awesome. He always recognized my wife and I around the resort and checked in to make sure we hd everything we needed. Highly recommend!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5