Paradise Point Resort and Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 2077 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great place for families and kids!

    Reviewed by julieA9265YZ(Seattle, Washington) on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The location is great; the grounds felt safe and the number of pools ensured that the kids were happily entertained. The service providers were friendly and accommodating. This is a good place for families and kids, but less desirable for a girls trip or an adult getaway.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    WIFI is Horrible and Prices are too high

    Reviewed by omendez714() on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Not a place for a single person - neighbors party till AM hours. Children are up at 5am screaming.. Hot tubs are closed. They do not try to make it better due to high occupancy. too expensive.Not a place for low income family. Rooms are almost 300 dollars + resort fee + parking overnight fee!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-1

    Peaceful and convenient

    Reviewed by ald3114(Philly, PA) on Apr 08, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This was a getaway. We spent 5 days in San Diego. The draw was the bungalow style rooms, enabling limited interaction with the people contact of a hotel setting, during COVID. Our room was spacious. We stated in a 2 queen garden room. Wish we would have stayed in a lagoon or beach room. Nice to have our own dedicated parking spot. Our room was steps from the waterfall pool. We requested a 4pm checking after flying for hours. We we arrived our room wasn't ready and were given pool passes and told we would be texted when the room was ready. Not convenient or professional at all. We went somewhere and ate and returned around 6:30 for a room (no text), we were given a room with caution tape on the exterior bushes and a sticking bathroom door. They reduced the parking fee in half to compensate. Otherwise, we have no other complaints. Pools open at 8am and close at 10pm. My 8:30am morning swims, I had the pool to myself, except for a few mallards (ducks) that joined me. Customer service was great and responsive and so was room service. Other than the pool, gift shop, beach and restaurant we didn't take advantage of too many amenities. Very quiet, peaceful place to decompress and be alone. There were other families and kids there, but we never really heard them or saw many people. Pool wasn't crowded. Hot tubes were closed. If I return it would be lagoon side or beach front.

    yuck

    Reviewed by gpoulos2(Aliso Viejo, California) on Apr 08, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    everything was closed for the week only open on weekend. All restaurants were closed but one. All ebikes were taken off the property for the week. Manager was rude and upapologetic and rude for the dumb no COVID related rules

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-1

    Service

    Service-1

    Value

    Value-3

    Will never come back.

    Reviewed by felix4title() on Apr 08, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Unfortunately, due to horrible staff and lack of help. We can no longer call this a family destination we like to visit. We feel that we were mistreated and are still waiting to hear from management to get our issue resolved. We spent over 1,500 for two nights and unfortunately will never return.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-5

    Rooms

    Rooms-1

    Service

    Service-1

    Value

    Value-1