TripAdvisor Traveler Rating

The room rate was good, the rooms were clean, the staff helpful and pleasant and the environment nice. There is a gym if you are the fitness type. Good location for business and pleasure. Stores are nearby for shopping enthusiasts.

Atmosphere was relaxing, staff was courteous & friendly. I enjoyed the breakfast buffet. My room was at the rear of the property & there was a swing on the way which I enjoyed. The bed was too low to the floor, the cord on the iron was too short & no adaptor for my curling irons.

what a great place to stay, from the moment we arrived the staff were great, it set the tone for our whole vacation, warm, inviting, helpful all the things you hope for in your stay anywhere. the food was wonderful I ate things I would not normally eat, I cant say enough about our stay. Special thanks to Helena and Nildra for helping to make this a great vacation.

Our stay at Bay Gardens was an enjoyable and stress free one. The place was comfortable and safe. The staff was friendly and always willing to assist. We enjoyed the meal variety and appreciated our take away service.

My friend and I booked this hotel 6 months prior to our departure date ,so monitored reviews with great trepidation. We were somewhat nervous about what to expect having read the reviews. On arrival , the Monday night managers drinks party was in full swing .It felt as though we had been parachuted into an episode of Michael Macintyre's Midnight Gameshow !!! The level of noise meant we sulked , chuntered and moaned about the place determined to change hotel by the morning, but our 20 hour travel day and mega tiredness contributed to a lot of those feelings. Fast forward 24 hours and I honestly cannot comprehend the complaints about this hotel. The rooms are a very good size with a huge bed, Netflix TV, if thats your thing , and a full size fridge. Air conditioning was very effective . Lots of comments about the rooms being dated but I can't agree . Mine was painted perfectly ,with lovely dark wood furniture and huge impressive bedside lamps. We were located around the pool area which can be a little noisy early evening, hence the shock when we first arrived , but it soon became apparant that the music is switched off quite promptly at 11pm. The rooms and the public areas were spotlessly clean , no complaints there. The grounds and gardens were beautiful and well maintained , the three small pools were beautifully warm and well equipped with sunbeds and parasols. All staff were very friendly, particularly reception and the cleaning staff .We used the taxi office out front for a day with a driver and car , and Jerry was fabulous taking us to off the beaten track fishing villages and other sights including a hike which although very hot was fabulous with great views of the pitons. Considering we were on a room only basis , this suited our needs far more than the Bay Gardens Beach Resort. A couple of supermarkets within a couple of minutes walk and plenty of restaurants also. I would also recommend a trip to the Marina , again using the shuttle service.Get off at the Marina Haven , walk across the road to the Marina and then get the shuttle back . Lots of choice of restaurants but I would recommend Elena's. Extensive menu , reasonably priced and very tasty. The first week we were there , there was quite a bit of traffic noise, particulary motorcycle noise , but it always quietened down by 9pm, but the second week it was much quieter . It didnt spoil our holiday at all. Would thoroughly recommend for a room only holiday. If you want a luxury , perfect hotel that could be anywhere in the world, then this hotel is not for you, but if you want a super clean, authentic Carribbean hotel then give it a go . First impressions are not always correct . Michael Macintyre was just a blip .