Marriott Suites Clearwater Beach on Sand Key

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2116 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Beautiful and clean but had a few fixable problems

    Reviewed by Lauren C(New Rochelle, New York) on Mar 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I was there with a friend a couple of weeks ago and the views are spectacular! The concierge, Mikel amazing!! Here are the problems... people not staying at the hotel were using the pool. One guy came with his family and broke out a bag of chips and dip! Three guys (not staying at the hotel) were using the hot tub. Also, people were parking in the lot and walking across the street. Lastly, the weight room was missing a couple free weights and the multiple-use machine had the weights configured incorrectly.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Service

    Service-3

    Very disappointed

    Reviewed by Amyrose8146() on Mar 17, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Let me start by saying we’ve been coming to this hotel every March for over 10 years and have never had any problems until last night. We checked in yesterday and at 10pm last I opened up the sofa bed and found someone else’s OLD dirty sheets. I called the guest services and about 10 minutes later an employee came up with new sheets. She removed the sheets and found that the mattress was covered with Yellow STAINS. Even the “box” spring was stained. She then called for a new mattress. After another 10 minutes a mattress was brought in which solved the problem. However- there was never an apology for the inconvenience or the acknowledgement that this was unacceptable and should have never happened. I am definitely furious about this!!

    Beautiful views

    Reviewed by sunlovingfamily(Chester Springs, Pennsylvania) on Mar 16, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We chose this resort because of the location and pool area. We were only staying for the weekend and didn't care about being on the beach. We've been loyal Marriott guests for years, and it's clear that this has not always been a Marriott, so the layout is a bit odd. You access your room from outside which didn't bother me, but there are these weird blue lights that come on at night that cast on odd glow everywhere. I was also concerned about some of the reviews about rooms needing updating, but ours seemed recently renovated, so no complaints there. My main complaint was checking in. We checked in after midnight, and the front desk clerk was clearly not a people person. He didn't recognize our gold status and didn't seem to know the answers to any of our questions. We asked for 4 keys instead of two, and that threw him off. After trying for several minutes, he gave up and asked us to return in the morning and try again. We finally got to our room which was on the third floor. Across from our door was a concrete wall so no view there. The view from our room was fine as we were just above the palm trees. The double beds were comfortable but too small for two adults, so one of my daughters opted to sleep on the pull out sofa. 1. it was so uncomfortable that she slept on the sofa instead, and 2. the sheets were stained so we had to go to the front desk for fresh sheets. This time my husband interacted with someone else, who apologized, promptly replaced the sheets and gave us vouchers for breakfast. Breakfast - I understand what everyone is saying about the buffet breakfast. It is fine but nothing special. There wasn't an omelet station or anything exceptional about it, and it's certainly not worth what they charge. Since we weren't paying for it, it was fine! I suggest walking down the street to Maggie Mae's - nothing fancy, but good, inexpensive food. We rented a cabana for the which was perfect for the 4 of us. It comes with a tv which we didn't use, fresh fruit and bottled water. There were plenty of servers around the pool to bring us food and drinks. The pool area is really lovely and the pool was nice and warm. It was exactly what we wanted. There were lots of families with young children which didn't bother us, but it wasn't quiet. i did like that there wasn't any loud piped in music. Later in the day, they had live music which was nice. With the exception of the night desk clerk, everyone was friendly and helpful.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-4

    Value

    Value-3

    Best Overall Experience in Clearwater

    Reviewed by jimmymass206(Harrison City, Pennsylvania) on Mar 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been staying at Clearwater Beach Marriott Suites for years. We continue to return because of how great the experience is each time. The staff is fantastic. From the time you pull in and are greeted by the valet to being asked by the manager how your stay is going, each staff member is friendly, easy to talk to, polite, respectful, and professional. That's the number one reason we keep coming back. On top of that, the food, pool and rooms are always exceptional as well. Overall you can't beat it anywhere else. We've tried several others but none compare!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Nice location and beautiful views

    Reviewed by C D(Minneapolis) on Mar 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed 3 days and really enjoyed the hotel. Had friends staying across the bridge where it was rather chaotic so we liked our quieter location. They had to pay for valet parking, no self park so that was a plus at the Marriott. You have to walk across the street and between buildings to get to the beach. There is a free trolley that takes you around the area. For comments about the beds we saw several new mattresses being brought in each day so hopefully the beds have improved. Loved having the balcony looking out over the bay. There was a mix up with our reservation but they got it adjusted and let us check in early. We definitely plan to come back.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

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