Fairmont Chateau Whistler reviews
5081 TripAdvisor reviews
Exceptional service at every turn
Jonathan S on Mar 24, 2024
We had a wonderful stay at the fairmont chateau whistler. All the staff was incredibly friendly, extremely attentive, and exhibited exceptional customer service. The resort grounds and rooms were impeccable and the amenities were every bit of what you’d expect from a fairmont property.
Excellent choice to stay in Whistler
Beliza B (Fort Lauderdale, United States) on Mar 21, 2024
We stayed at the Gold level. The room was spacious with nice mountain views. The lounge was a great alternative to all the overcrowded places in town. It is a good place to have a bite or a drink. Also, the location of the hotel is great for skiing in and out with good valet and good shuttle transportation to several areas in town
Bad dining experience
Satish J on Mar 20, 2024
I have been staying at Fairmont in different cities in US. Usually the experience has been very good. Sadly my dining experience at Fairmont Whistler was unpleasant. I had a Breakfast buffet at Wildflower - which was awful. The egg Benedict was cold and watery. Oat meal was also cold. It seems fruits were cut during night and were stale. I got a minor stomach infection, and had to take medicine but was better in 24 hours. I brought it to attention of the management- including the manager of the restaurant. First they did not believe me , but promised they will look into it. Next day I got an email from their Chef that there was nothing wrong with the food. It is unfortunate that Fairmont will act in this fashion. The stay otherwise was good.
The Perfect 5 Star Ski Hotel
Scott W (Seattle, Washington) on Mar 20, 2024
Having stayed at other five start resorts in Whistler/Blackcomb, this is by far my favorite. True ski in and ski out unlike the others. Further, it is a joyous happy ski hotel complete with live music and a mountain decor. I could not be more content. The restaurants were wonderful. The bar was great. Excellent polls and hot tubs (yes, many of them). The staff was gracious and attentive. This is my go to resort for both family trips with kids and adult trips.
Above and beyond our expectations!
Ruth B on Mar 19, 2024
Everything was flawless. The staff was amazing, helpful and pleasant. The location and convience was remarkable. Accomodations were lovely. Our experience went above and beyond what we had expected. We love every minute of our expierence at The Fairmont Chateau.