Meliá Internacional

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1416 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great Hotel

    Reviewed by J5190SNzoea() on Mar 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I visited Cuba at the second week of March and had the level service with access to adults only restaurant and other amenities included in adults only part of the hotel. I can only say that our vacation was exceptional. Big thanks to all staff and especially to Maxel, the Level Manager, staff at the Level restaurant, cigar shop, snack bar and hard working cleaning ladies. All staff is simply awesome. The room, hotel and beach were always clean, The entertainment was fantastic and added a special touch to the hotel and overall experience. The food and service were also great, especially at the Level. I wish all the best to hard working, resilient and positive Cuban people and I am looking forward to be back.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Great hotel

    Reviewed by JillianN906(Kingston-upon-Hull, United Kingdom) on Mar 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great hotel, pricey but worth it. The rooms were lovely clean and just as in pictures we stayed on the level which meant concierge service All staff really helpful, restaurant of a good standard for Cuba (remember not all food easy to come by so don’t expect Michelin quality) Whole country going into lockdown for Covid 19 and staff obviously worried for the future yet they continued to work hard and most had a smile. Great service across majority of staff and good beach staff. Entertainment was good possibly more adult oriented.

    Lovely Hotel

    Reviewed by Dizzle G() on Mar 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The staff were awesome! Took the time to get to know us. The hotel, pool & beach were always clean and pristine. The activities were great. Loved watching Volleyball on the beach daily. The breakfast buffet is really good. the natural juices and omelets were great! We will definitely be back!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Excellent place for vacation

    Reviewed by denpau2020(New Brunswick, Canada) on Mar 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We went there from March 11 to 18, we were in the adult level section, service was great, friendly especially our waitress Anisleydia, she always greeted us with her nice smile, and made sure we where always satisfied with our service. Also at the beach Sergio would make sure to keep Moitos coming, he was very friendly and nice. This place is a nice quiet place to relax, the beach is awesome, the restaurants are all good, the only exception is the Hacienda (Mexican) the service was slow and the quantity was very small, but it tasted good...we where told afterwards that we could of ask for more, but I think the server should of ask us if we wanted more, it’s there job to do so. Very satisfied with our vacation, too bad we had to cut it short because of the Covid-19 situation, sooo sorry for you guys, hope to come back visit you ??

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    I love CUBA

    Reviewed by Susan M() on Mar 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our fifth trip to Cuba, 4th to Varadero, first time to Melia Internacional. It was a wonderful experience. The hotel and rooms were lovely, service was outstanding. I would like to send a shout out to the people who serve in the Cubano, for breakfast and lunch. Rosa Maria, Miryan, Nora, Yoseilan and Lazaro made us feel at home and very special. The servers at the beach were great, and the servers in the Blue Bar were awesome too. Oh and a special mention to the young man in the Tex Mex restaurant, he use to serve in the Melia Marina in the Level Restaurant I lost his name. I would think you should take advantage of his outstanding customer service and add him to your Level Staff. He was one of the factors that brought us back to the Melia Marina 3 times. We tried the Internacianal because we hoped to run into him again. We were there from February 27 to March 5 Room 6607