Paradisus Princesa Del Mar reviews
10163 TripAdvisor reviews
Beautiful location with major lack of supplies
Trek626846 on Mar 23, 2024
As we have visited Cuba many times ,we know you do not go for the food but a heads up on the increase of the shortages before our trip would have made our vacation that much better. As always we were not disappointed in the beautiful beaches, the outstanding warm staff and all the other vacationers that we had the pleasure to get to know. We were not on the Royal side and we heard they did have eggs and other supplies that we did not. So in summary take some snacks, loaf of bread, something to add to your drinks as there is no real pop and wash cloths. Remember, if you get frustrated don’t take it out on the staff, they are trying their best and still appreciate your tips!
My heart has been changed ??
kdoolz (Brantford, Canada) on Mar 23, 2024
I was one of those people who said they’d never travel to Cuba. Then my friends Lisa and Suze said, “Hey Kim, you should come with us in February!” I was like, “hmmmm, well there’s shortages and no booze or mix blah blah blah.” Then they convinced me with wonderful tales of beautiful people and spectacular beach and artistic bartenders and chefs…so, off we went. (Albeit I went with low expectations) WELL!!!! What have I been missing all these years? This resort is everything the girls foretold. It was a magnificent experience. I’ve been to a lot of resorts all over the Caribbean, Atlantic, Central America, but I can honestly say that Paradisus Princesa del Mar now holds my heart. Firstly the people, from the moment you are greeted, to your first drink, first meal, first show, they are beautiful, kind and hardworking. I will never forget anyone I met. Giovanni in the lobby bar gave us a big welcoming hug and a delicious drink. Leo at the front desk got us quickly checked in and familiar with all the resort had to offer. Dayllen at Rock House always has a smile and time for a chat. Ahmed at Sakura, a food artist and a comedian. Marlon and Victor at the Cigar Bar and quick with refills and a kind word. Yusmella at the Piano Bar with her fabulous concoctions. Orestes and Daylin at the Royal Bar for night caps and Laura at Royal check-in (thank you Laura). Can’t forget about Mila, Fernando and Vladimir at the beach bar, too care of us like royalty. Our rooms were spacious and clean, everyday we’d come back from the beach to fresh flowers and sculpted figures. Nacho at Port Royal, you are a gentleman with the kindest heart. There was plenty of food, wonderful wine, all kinds of different rums and tequila’s and lots of mix options. Even fresh squeezed juices Honestly, i can’t think of one negative thing to say about this place. Well……maybe the mosquitos could take a hike LOL - but we were prepared, we brought bug spray! I will be back, next year, the year after and forever as long as I can travel. Cuba and its people are now and forever in my heart. Thank you! I know I missed some people but I’ll be back to hug you and thank you next year.
Thank you Leo
Umair N on Mar 23, 2024
Make sure to find LEO from guest experiences if you visit this resort. He will help you with any question big or small. He is usually in the lobby helping people as they come off the bus with their suitcases! Find him in lobby. Sometimes near the pool. He is great. Speaks English fluently.
Thank you paridusus princessa and LEO
Surayya H on Mar 23, 2024
Leo from guest experiences made sure to speak to everyone with a smile and professionalism :) he was able to answer all our questions and even helped us change our Canadian $ into pesos right at our resort! Thank you LEO GUEST EXPERIENCE! Will remember your kindness forever!
Pleasant , warm and upbeat atmosphere
Oksana014 (Toronto, Canada) on Mar 23, 2024
The staff is very nice and genuinely helpful. Leodanys goes the extra mile to help us Canadians if there is anything we need. There have been a few food items that were missing for short periods of time but nothing inconvenient. Beach is nice, pool is nice. Rooms are comfy.