Fairmont Banff Springs

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 8915 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Perfect Covid Escape

    Reviewed by missdanaka() on May 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A Castle in the mountains - built in 1885 this hotel is stunning, the property equally so. Staying here during Covid was actually really nice, it was so quiet, and incredibly clean. While we were told there was a skeleton staff, it did not feel like it; there were plenty of valet's, and other staff around, our food was prepped and arrived on time and was incredible. I saw a previous review complaining about the ceiling height, and it should be noted that this hotel was built in 1885, when 7 feet was decently tall and heating a room was more difficult. All Fairmont's are wonderful, but this one feels especially magical.

    Great stay!

    Reviewed by harrybD5968LF() on May 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just returned from a great stay for our 40th anniversary. We had photos of our suite back in '81. Alas those floors were under construction during Covid so not available this time. But they put us into a nice Jr. Suite with the same $1M view. We had booked trough Expedia and had to delay our stay for a day awaiting our Covid test results but Letitia at the front desk took care of making the date changes. Everyone was so friendly and extra helpful. Real professionals. Covid restrictions meant only eating in our room (room service was very quick) or on the patio. A bit chilly in April but hey, we're Albertans. Really enjoyed talking with many of the staff, like Amy in the Vermillion, who all had time since the hotel was so quiet. Bob in Engineering gave us some history and an impromptu outdoor 'tour'. The BSH is highly recommended for a 'splurge' stay that seems everyone can use these days. We definitely won't wait another 40 years for our next one!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Very nice hotel. Embarrassing fees

    Reviewed by DanielL8546() on May 02, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Probably one of the most beautiful hotels in Canada. Second only to the fairmont in Quebec in my opinion. The location is amazing. But you all know that already. What’s embarrassing for them is that they know it and they charge out the nose for every little thing. You’re already paying $3-400 a night for a room, but then there is a $30/day resort experience fee (whatever that is), $30/day to park, $8 to rent a blanket to sit by the fire, 18% gratuity added to ever interaction regardless of whether or not it was positive, no breakfast included like at most hotels, and the list goes on and on. Don’t get me wrong I love staying here. But come on. This is getting out of hand. My wife and I spent $1200 for a two night stay.

    Wonderful stay

    Reviewed by Mexirice(Canada) on Apr 23, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed April 14-15 at the Fairmont Banff and we were blown away from the moment we walked into the chateau. The property is beautiful and dated (not the guest rooms tho) which makes it very charming. Since we went during the week we felt like we had the entire property to ourselves. All the staff was very helpful and friendly and we felt pretty safe with their covid-19 precautions (only registered guests are allowed inside). Unfortunately due to current restrictions we could only dine in our room or on the patio. We did go to the bar for a beverage to go and the bartender (sorry forgot his name- older gentleman) he tailored a cocktail for my husband and made me their house made gingerale and both were delicious. Their cafe patio was very nice to seat at during the day when it was warm and the food waa very good. M We also had a massage and that was very good tho with the current restrictions we couldnt take advantage of their full spa.facilities which was a shame but nothing you can do. Overall we had a wonderful time and would highly recommend this hotel.

    Best stay ever

    Reviewed by barrykA8082DU() on Apr 21, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The wife and I just spent our 25th wedding anniversary here and we had the best time of our lives .the staff were awsome and the hotel is amazing. We are from Alberta and because of covid could not travel internationally so we decided to spoil ourselves at the Banff Springs. Best decision ever.go you will not be disappointed.