Turtle Bay Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 5442 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Nice resort

    Reviewed by jawsy2019() on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Stayed as a family of 3 in one of the family rooms which offer a little bit of space. Balcony was so small on the seaward side of the building it was not practical. The balconies on the pool side offer better space but without the sea views. The beach is good and safe, but be prepared to pay for any form of seating. The restaurant by the beach is awesome with a good selection of food, and staff are very good too. Bonus was the laundry facilities on all levels. I recommend self parking as valet service can take some time if it's busy. Lots of activities available, gym on site which was decent and had wonderful views, even a pilates, yoga space for group classes available.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Service

    Service-3

    Stay away!

    Reviewed by Climber09716058697(West Hollywood, California) on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    If your a surfer that wants to stay somewhere average and love the smell of pot in the hallways , then it’s the perfect place for you! The worst possible service that you can imagine! Location is gorgeous, they should tear down the resort and start all over with another resort chain.

    Nice room/Awful food/Confused service

    Reviewed by Emma R() on Apr 21, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Stayed as a family of 5, expecting luxury hotel with great dining and seamless service. Immensely disappointed to discover most food within the resort was rarely fresh, dripping in oil, and incredibly basic. Throughout the whole trip we were nickeled and dimed, don’t let the ‘freebies’ fool you. Unnecessary costs for just about everything - and tacked onto the bill without notification, for an awful surprise at the end of the stay. Went away desirous for fresh food, and upfront honesty, but unfortunately with a very bad taste in our mouths.

    Great resort

    Reviewed by dac0627(marin) on Apr 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I recommend this resort to couples and family! They have great beaches nearby. Lots of activities to do in the property. If you want to do helicopter ride, make sure you book ahead of time It gets booked easily..

    Mal

    Reviewed by Tony M() on Apr 21, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Major roofing work and equipment were being conducted right outside our room during our stay. We weren't informed about this from the hotel ahead of our visit. We also experienced several hours of repairs and construction in the room underneath ours which included loud banging, nailing, drilling and other various loud noises which we informed the staff about several times and were told it would stop immediately, which was not the result.

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